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August 2024 by Marva Hill
First time customer at Parkway Automotive, they were highly recommended and have gained me as a customer for a lifetime. It was a great experience from the phone conversation with Kim, to speaking with Curtis when I walked thru the door and the entire time my vehicle was there, AJ was very informative about what I needed and what the game plan was moving forward. I will never ever go back to ( don’t want to say) but my MERCEDES and I received the best care ever. Everyone smiled and was happy to help. I felt like I was appreciated for choosing them. I even brought someone with me to pick up my vehicle and when we left, they called and said “ where did you find these guys, I like them” so they not only gained a lifetime customer with me but the person that was with me too. Great job !!! I recommend Parkway Automotive
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July 2024 by Grockal Grockal
Do NOT come to Parkway Automotive if you have a Subaru! Came in with my 2017 Subaru Crosstrek for a brake pad replacement and it ends up catching on fire at the shop and now it's totaled. My Grandma JUST told me a story about how about 15 years ago her Subaru burned up at the same place. Do NOT TRUST THESE PEOPLE! ESPECIALLY WITH YOUR SUBARU!
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July 2024 by Garth Hill
Parkway is fair, honest, knowledgeable. I don't take my car anywhere else.
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March 2024 by Reese Godwin
Awesome staff and awesome service!
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January 2024 by Robin Reeves
Fast service and very pleased with the results
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December 2023 by Bill Leonard
If you need work on your car this is the place to take it. We were traveling and had a breakdown so I called AAA and had the car towed to the only AAA-approved shop in Little Rock. We got there early Friday afternoon -- on Christmas weekend -- and they had us back on the road that same day.
Our contact was AJ (like apple juice) and he went way beyond what I expected. He worked hard getting the parts we needed and coordinating the repair. The bill was reasonable and the service was outstanding. Highly recommended.
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December 2023 by Adam Acklin
I've had bad experiences with other mechanics in the past - go in to get one thing fixed and leave with five more expenisve problems.
There are two things I like about Parkway Automotive:
1- They take a proactive approach to vehicle maintenance. When you brining your vehicle in they look at what maintenance should be done in relation to the mileage on your car. They are not pushy salesmen and are not trying to drain your savings. They communicate what needs to be done but do not make you feel rediculous for saying not right now.
2- The people who work here have worked here for a while and enjoy what they do! I do not come to Parkway very often but have been using them for almost a decade now. I know most of them on a first name basis and they know me! They are genuine, trustworthy people!
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October 2023 by Sonja Pruitt
I am once again pleased with the service Parkway Automotive provides. The staff members are very pleasant and professional. I trust them with my vehicle, and I trust their knowledge. Parkway Automotive, you've done it again!! Thank you!
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October 2023 by Joe Vaughn
10.13.2023 -- a quick update.AJ is now my advisor - poor Curtis, I probably drove that poor lad to distraction with my Tiburon - and he has taken FANTASTIC care of me, and, latest vehicle, a 2015 Dodge Dart GT 6-speed at 90k miles.I couldn't be happier with the work Parkway has performed on this little car to bring it back to life -- AJ worked some kind of wizardry and saved me a metric tonne of money on the catalytic converter.Also, again, AJ proves how cool Parkway is -- he really worked with my schedule and budget to stagger the repairs so I could afford them and not be forced into the Ramen Diet.You can't go wrong with Parkway -- Dustin, the owner, has a FANTASTIC crew.After getting burned by the Chenal Firestone, turned away from Donnie's for "too old and we work on European" (despite listing Hyundai on their website), I took my GF's suggestion to try Parkway. I sent them an email through their website asking if they worked on my year/make/model and quicker than lightening they replied to give them a call "yes we do!".Curtis took excellent care of me and Parkway has earned a customer for life. I have no doubts about the quality of the work and God luv'em, they road tested the heck out of my car trying to get a drivability concern to repeat (which, of course, it didn't but that's just like calling Tech Support and your PC doesn't do what it was doing to make you call).Their office is clean and really quite quaint, and, their staff are extremely personable and friendly. I especially like the shuttle service (the driver's a hoot and very friendly), and, when my repair was going on for a time, they offered the free use a rental.No complaints and nothing but praise for Parkway. Look forward to continuing our relationship.
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October 2023 by Robin Mitchell
Very friendly and professional staff.
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September 2023 by Bridget Patten
Great repair shop! Parkway Automotive provides a completely different experience than going to a dealer and other independents. Their crew is awesome! They are transparent, knowledgeable, and courteous. I really appreciated the thorough explanation of work done, charges, and the shuttle service. Highly recommend.They were the only reputable shop in town I found who would install an aftermarket cold air intake and throttle body spacer on my truck. They performed the work efficiently and returned my vehicle to me without a single greasy fingerprint. The technician, Brian, even wiped down my engine compartment! This place cares for their customers and the quality of service they provide. I confidently trust them to repair/upgrade/maintain the right way, the first time!
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September 2023 by Cory Huffman (DruidPandora)
Had an emergency drop off and they were super professional and helpful with everything I need
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September 2023 by Sam Swensen
All around great experience. I had to have my truck towed here when the starter went out. And the way I was taken care of was top-notch. AJ was super easy to work with and communicative. They actually got my truck in earlier than expected so I was able to get it back in a matter of 2 days.Services: Auto engine diagnostic
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August 2023 by LB Sabo
Poor customer service, stood in the office for like 10 minutes with no ther customers around. The employees just sat there, so I left
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August 2023 by Jessica Walker
Fantastic service! Highly rated professional company
