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September 2024 by MsBlaine30
I’m a first time Cadillac buyer. I purchased from a dealership out of state. This was my first time at Parker today. I got there early for an 1 pm appointment. Lily, was great! I had lunch. Went back & my car wasn’t ready until after 4pm. Lily, gave me updates, such as my car was blocked in. The President called a meeting for the technicians. (In the middle of the day). That’s really unacceptable! My first time at Parker was not the greatest experience for me!
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September 2024 by Brooke F
Worst customer service from Elizabeth. I would not recommend buying a vehicle from this dealership nor getting any service work here.
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August 2024 by Rashele H.
I have never bought a Cadillac car from this dealership and never will!
I will always buy my Cadillac from another dealership.
I get my vehicle serviced here and they kept my vehicle for several days but I cannot get a courtesy vehicle because I didn’t get my Cadillac from Parker! My vehicle is still getting serviced here!!
And Lauren has given me a courtesy vehicle before. When I asked about it, first Lauren said they were out. So when I kept pushing, she said truth is we can only give courtesy vehicles to people who purchased their vehicle from Parker.
After this I will not get serviced here again!
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August 2024 by Shawn Smith
I went to have three parts put on they broke the first one then lied about the other part said it didn't fit Liz told me she watched him try and it didn't fit. I ask to talk to the tec guy and he said they never even took the part out of the box so how do they know it doesn't fit LOL and why lie I thought I could trust them I'm just sorry I don't have a place I can trust to tell me the truth thanks
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August 2024 by Samantha Steinbeck
We just purchased a Jeep Wrangler from Parker, and our experience was fantastic! I would go so far as to say it was the best car buying experience my husband and I have ever had. Our sales professional, Rachel, was a joy to deal with, and made the process super simple, and stress free. Brent in the service department was great, as well, giving our Jeep an additional check to put our minds at ease. Michael in the Finance department was so friendly and knowledgeable. We appreciate the amazing customer service, especially considering we were not purchasing a luxury vehicle. They treated us as if we were. We will definitely buy from Parker in the future, and will recommend them highly to others.
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July 2024 by D Bryant
Lauren and the other folks were extremely friendly, efficient, and professional. I'm tickled to have my car back with the problem diagnosed and repaired quickly and accurately. I can't say enough good things about you folks. Keep up the good work!!!
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July 2024 by Antonio Bozeman Sr.
The service was great! The staff is top notch.
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July 2024 by Trsci Carr
I love it.. they fixed my problem and I'm happy ?
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July 2024 by Janette Johnson
I thank Parker Cadillac for addressing my concern,a special thank you too Lauren for keeping me up with my car.
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June 2024 by Alicia Muhammad
I was out of town when my vehicle broke down on the interstate. Scared and frustrated I was put in contact with Parker Cadillac. The service I received was top notch 5 star service, from the young lady who arranged to have my car towed in and taking my information to Steve in the service department who kept me updated on my repairs and when my car was ready. I am completely satisfied with my service.
Thanks for an excellent experience Parker Cadillac!!
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June 2024 by PRO LOCKSMITH
I am very disappointed to buy a $40,000 car and not get it detail cleaned, and even after I ask, I get an answer that only a little will be done so I can say thank you.
Three times tell me yes we clean and nobody do detail clean even one time
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June 2024 by Dana L Freeman
Lauren has patience with knowledge of what’s needed and when it is needed she us asset to Parker
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June 2024 by Michele Null
The Parker team are all professional and courtesy. They had my car ready when they said they would. They even washed the outside and vacuumed and cleaned the inside before giving it back to me.
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June 2024 by Michelle Nichols
Brent Bumpass provides excellent customer service!
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May 2024 by Dosha re
This was such a pleasant experience! The service team was a delight to work with and the mechanic Brandon who fixed my door clunking was young but very knowledgeable and kind! I would recommend this team to anyone looking to service there Cadillac in the central Arkansas area.