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January 2024 by Robert McCarville
Friendly staff
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January 2024 by Ami Thomas Moritz
Great customer service
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January 2024 by Phillip Herren
Excellent craft store anything you could want
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January 2024 by Norma Lee
I mean, really! WHO DOESN'T love Michael's (*_*) especially for Christmas ribbon for bowmaking!! See my bows!?
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January 2024 by Karmyn L.
This store is unorganized, pretty empty, and the staff is very slow. Anytime I have come in here to get a couple things, there will be a huge line of at least 15 people in front of me. The lines always move really slow, and it is not a good location.
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January 2024 by Sheila Winfield
Everybody was very helpful
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January 2024 by Jessie Hooks
Always a good place.
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January 2024 by Wayne and Ann Horton
Great bargains on art supplies.
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December 2023 by charlene carmeans
It wasn't as stocked as the NLR Michael's
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November 2023 by Chris Gregurek
Emma Emma,.. Slow slow… Down down! Yes, Emma you repeat yourself, every other word is a repeat… “Next next… wait wait… go go… etc etc…” THIS IS AN ANNOYING SPEECH IMPEDIMENT YOU HAVE!Emma is the rudest, abrasive, inconsiderate young woman I have ever met who is employed at this store. Because of her extremely poor customer service skills, I almost made my little granddaughter cry. Photos of my granddaughter and I were not going to be taken to her on an upcoming trip to CaliforniaThere was no reason for Emma to treat me so disrespectfully: I will hold your spot in line while you go to your truck to get your credit card was a lie, she allowed another family to be waited on, and when I showed up, she told them to get back in line and told me hurry up customers were waiting. When I tried to look at the different options on the electronic card pad, she erased them and rushed the sale. I was trying to exchange the photo frame I had purchased online and she charged me twice, when I asked her to give me credit for one she refused told me get the Michael’s APP and do it yourself.I had just been at another Michaels store near McCain Mall where they had the same amount of customer shopping today, the same amount of cashiers, and not one of them was rude, inconsiderate, and as pushy as Emma was.Michaels should be ashamed hiring an employee. This is not the type of atmosphere I have found when shopping at Michaels. Due to this employee, I will no longer shop at this Michaels store. Clean the place up, it is filthy and merchandise is everywhere.There is no sense in customers being treated like they are being herded through on a cattle drive, nobody once said someone can go to the very back and use the Frame Department to checkout, nobody said there are registers here up front where only a credit card transaction can be used, and nobody was available to assist with online order pickups.SHAME on Michaels Corporation and especially SHAME on the manager of this store for hiringsuch a worthless employee as Emma appeared to be… she just cost you my customer loyalty.
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November 2023 by Donna Zimmerman
Great service. Clean store. Good atmosphere
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October 2023 by Jordan Karasek
Nice to have a brick and mortar art store to go to. Good selection but pricey. Look for marked down items. Got some good deals on art supplies for my kids.
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October 2023 by Deborah Noonan
It's always a great time at Michaels! This is the cleanest, most organized Michaels I've been to in the multiple states I've visited.
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September 2023 by Nicole Anderson
A lot of cute seasonal decor that was hard to pass up. This store isn’t as tired as I thought. I’d definitely recommend for a stop while hunting for cute decor, diamond painting and other great sales.
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September 2023 by Matt Taylor
Very nice staff - wide selection of all items - only gripe is 4 staff members were standing upfront with three ppl in line to check out and only 1 person was on a register - the manager was even clearly one of the staff members because he was delegating busy work to his team instead of jumping on a register or having someone else assist checking out customers. 4.5 stars is what I would like to be able to say solely because his poor performance in-front of a line of customers
