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April 2024 by Robert B.
they are quite a bit of rip off want to run you vin number and try to test your battery and sell you a knew battery one no other tow company does this
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November 2023 by Isaac S (Moses)
Great service. Fast and professional.
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August 2023 by Mike Hicks
I have been waiting extra time to get a vehicle for a flat repair. I thought I called Lucky's. Turns out the phone number was Blue Hill. After I talked to them and found out they were twice as much as the service I am waiting on. Even though I have emergency road service. I thought I will wait for the other service. After all they only have to haul the vehicle a little over a mile up to the garage.
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August 2023 by Tyler Chrisman
My motorcycle was stolen from me November 22nd of 2022 and was found August 5th of 2023. This towing company had possession of my vehicle and was charging me over $3000 to receive it back. When I had a police report reporting it stolen. And refused any information to me about my motorcycle. They are a fraudulent scamming company. They stole my motorcycle from me and sold it.
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December 2022 by Justin Lloyd
Ridiculous pricing. Use east end towing.
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November 2022 by Lindsey Trowell
Disgusting customer service. Would never recommend giving any business to this company. I can recommend 15 tow trucks to call before you should EVER call these people.Service: Car towing
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November 2022 by Lindsey T.
Disgusting predatory people. Would NEVER recommend anyone using this company. HORRIBLE customer service. Was supposed to tow my car to my house & ended up taking it to the tow yard where i can't pick it up for 5 days. THEN REFUSED TO GIVE ME ANY INFORMATION. WOULD NEVER RECOMMEND USING THESE PEOPLE. I have heard countless other stories of people being scammed out of additional money from their predatory practices. 0/10 CALL ANOTHER COMPANY
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October 2022 by Marty R.
Had a wreck and they were the company that tow d my vehicle. This happened about 4:45pm on a Friday. They wouldn't allow to get our stuff out of the vehicle. We live 2 hrs away. We were told to come back Monday morning at 8:00am. We drive 2 hrs back and now we're told no one works at the towing yard. It's by appointment only. Absolute nightmare. If you're stranded don't use Lucky's, or you will press your luck.
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August 2022 by John Redcorn
Complete trash. Service was terrible. Towed my vehicle from my assigned parking spot under covered parking at my apartment complex. Use predatory towing practice. Had a spotter looking for cars with value and towed without warning. When I confronted the driver. That he was wrong. Demanded $250 in cash and only cash to drop vehicle. Never moved an inch. Police dispatch told Lucky's towing not remove vehicle. Lucky towing moved vehicle anyway. I spoke to the owner. He threatened to not allow me pick up my vehicle because he was called out on his BS. Would not recommend. This company should be illegal. I believe Lucky's towing used predatory towing practiced are are providing kickbacks to the apartment owners to take vehicles without consent. Only redeeming quality of the entire company was the office clerk. She was kind and understanding. Unfortunately her hands. We're tied by her POS boss. I wouldn't be surprised if this company is sued soon. Do not. I repeat do not call this company for anything other than to tell them to go F themselves.Service: Car towing
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August 2022 by Josh Hart
Greetings, I called them already about the outrageous price they charged me: $170 from Mississiipii and Cantrell to Costco on Chenal aproximently. But here is what really agitated me: I called Lucky's because I wanted to use Lucky's. I have had to be towed in my life so many times, and they have always been super-nice. But the past two times, they have sent me a Blue Hill truck. If I wanted to use Blue Hill, I would of called them. I did not express this to the dispatcher when I called back to express my disdain at the price.I just read your apology, Sir, and thank you so much. It must be miserable to be in a situation where you are semi-connected to people not conducting bussiness well. Your apology was very sincere, and thought-through. Thank you for replying. May grace and peace be yours now and always.
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February 2022 by Jody Carter
I've had to use these guys a few times. They are fast, honest, and efficient. They know what they're doing and are my go-to wrecker service!!
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July 2021 by Billy Estes
Good towing company. On time knowledge about the business, with fair prices. Highly recommend to everyone.
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January 2021 by Karli Redd
Rude as hell
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January 2021 by bella baldridge
very rude
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April 2020 by T.S Smith
Nice people
