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March 2024 by Evets Y.
This is one of those "small Lowe's" - which is bad enough - but there is never anyone there that knows anything. Plus - I got the old "double tap" today - something I ordered online and picked up there came in 4 pieces short. This was $28 worth of material. I called the 1-800 customer 'dis'service line - and they said they can't do anything because I picked it up at the store - so I had to contact the store. So I contacted the store - they told me that I had to contact the -1-800 customer service because I had ordered it online. No one was willing to make this right. I'm done with Lowe's - really people - Home Depot is just down the street - and there are some great guys in the plumbing area and other locations that actually know stuff about the trade. Plus the Home Depot has everything you need - this Lowe's will only have 3 of the 4 items you need - and they will be more expensive - I guarantee it. If Home Depot DOESN'T have what you need - just order it from them. I've ordered things like gallon jugs of rust remover from the Home Depot website and it's cheaper online and DELIVERED FREE - when you live 30 miles from the store - you can't beat that with a stick! Crazy. But really - forget this Lowe's - 'head to Home Depot' instead. Or Ace Hardware - they are very knowledgeable about small electrical parts and brackets and things - and very helpful. I love the Ace Hardware and True Value stores in Little Rock - not a bad one in the lot. I always try to go there first.
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March 2024 by Daniel Leu
Blood all over the men’s toilet seat. ? sick and a biohazard. It’s usually really disgusting but this is a new low
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March 2024 by Matthew Williams
I would only go here for basic home improvement items you know the location of. I've had more than a few issues with this place. Many of the employees seem to just float around with little direction.
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March 2024 by muriel wilkins
What a great experience I had working with Michael Harris . He knows so much about the products that he sells. He's wonderful. I totally recommend him if you go into this location, ask personally for him. He makes you laugh. He's so easy to work with and he's got great ideas. Katrice Brown was extremely helpful and getting our shipping handled. What a great staff they have at this location...
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February 2024 by Jessica Hammond
Very helpful employee
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February 2024 by Joshua Stillman
3 1/2 hours to get down 2 doors. While trying to get 3rd door, they decided to lie and say it wasn't on the shelf out of pure laziness. 2 hours today and 3 trips later we have acquired the doors. My customer literally drove to the store last night and found the 3rd door. God awful experience. I will not be back and I strongly suggest against ordering anything from Lowe's. Absolutely ridiculous.
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February 2024 by Quentin Schwind
The staff was friendly and I was able to find all I needed and more. I would definitely return to this location.
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February 2024 by Ben Reynolds
They delayed my delivery of a vanity by 4 weeks, & it was damaged beyond repair on arrival. Then, they couldn't replace it because they were out of stock for the next 5 weeks.
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February 2024 by Martha Teague
Very nice employees at returns & check-out.
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February 2024 by Judy Block
Friendly and helpful staff
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February 2024 by Jean Cazort
If you buy an appliance there, they make lots of promises and don't deliver. Be very careful and ask questions. And don't expect to get any satisfaction from employees named Ashley or Erica, whose rudeness knows no bounds.. There is one good employee, Jeffrey, who solved my problems. And another guy with white hair who was very kind and helpful. This is not the rule, though. I'd stick with Home Depot.
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January 2024 by Larry L.
Since they went to all self check outs the service had gone down. I went in the restroom today and it was quit disappointing, seems like you have the people, the tools and expertise, then fix the place. Notice these pictures. They speak for themselves. You are the only game in town. Get it right.
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January 2024 by Robert Atwater
Lowe's is generally a good home center place to purchase items you need for your house and beyond
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January 2024 by C M
Let me say, I'm a Lowe's person; HOWEVER, this Lowe's is THE WORST ever. The associates are rude and the least helpful bunch they could find in all of Arkansas. I asked for help, one gentleman told me to go ask someone else, it's not his department. I find another guy who tells me to ask so&so (i didn't remember his name), so I went and asked so&so and he told me he'll be back there shortly. 10 minutes pass and I see him on a forklift refilling shelves, and when he sees me coming proceeds to tell me he's too busy. This is not the first time something like this has happened at this store. If you live in LR, go to Home Depot or another Lowe's. Currently on the phone with them after being hung up on TWICE
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January 2024 by Jessie Hall
I always have wonderful customer service.
