I don't think I've ever been anywhere that the employees could not care less about customer service. They are quite friendly...with each other. Very talkative with each other but could not be bothered by someone who actually needs assistance. To be fair: Walmart is no better.
December 2020
2 hours waiting for a grocery pick up. They charged me very quickly but can't seem to find a place to get a refund after two hours of waiting. Why can other companies get this but your store can't?
December 2020
Ordered Delivery, charged, never came. I called them, they told me to call Instacart, who told me to call Kroger. Kroger manager never answers. I had to call the Kroger Delta Division to get a credit. 7-10 business days until I get it. This is a scam.