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January 2024 by Brent Binns
Devon handled us start to finish with complete professionalism. He provided unparalleled service and above and beyond what I would expect even paying a premium at a dealership. I wish I lived in town as he would service both of my vehicles year round.
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December 2023 by Katie Wehmann
Bill was great! I just moved and can't find my tire pressure checker and of course the pressure sensor is going off! Even with his air hose not working 100% he took a look at it to make sure I hadn't driven over any nails then pulled off some miracle to top off my tire! He was super nice and efficient! He wouldn't even let me pay them! Jiffy Lube make sure you pay attention and do whatever you can to keep Bill around! He's an amazing employee and will 100% be the reason I come back if I need your services again!
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December 2023 by Tina Williams
I went for the $49.95 advertised special and left being charged $40.00 more and got a receipt printed out stating vacuum completed that was not done nor the windows cleaned showed completed and they were not cleaned either. Charged $35.99 more than the coupon and advertised price and half the services showing completed on my invoice that were not done.
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December 2023 by John Belusar
Devon is seriously amazing at his job! Gave a detailed explanation of everything and customer service was 10/10. Cheers
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December 2023 by Jasmine Paul
Great customer service, got me in quickly, explained what my vehicle needed!!!! I will return for any vehicle needs!
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September 2023 by Panama Craig
DANGEROUS PLACE TO GO TO!I left this place with a leaking brake line, and when I got home the only thing that stopped my car was the emergency brake.Months later, I go to change my oil after fixing my brake line myself... Low-and-behold? They've tightened my oil pain drain plug down with an Impact Wrench...The racist scumbags WILL damage your vehicle, and outright attempt to put you in a position that could end up with you dead.Please avoid this place at all costs!Service: Oil change
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September 2023 by Amun'ra Al'Ghul
Read the reviews -- This service station tightened my oil pan drain plug down with an impact wrench.I'm not the only person whom has had this happen to them, either...Other people are mentioning it in the review section.Service: Oil change
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September 2023 by Brian Scott
Came in for an oil change, that went fine but they used an impact to put the bolts back into my skid plate oil filter door and stripped them out. Acted like it wasn’t their problem. Will never go back.
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September 2023 by T. L.
Update: Went in for another oil change and was again having issues with wheel well liner and brought it up this time. Saw nothing was done after service and asked about it but they were apparently too busy (they weren't) to bother and check. Also, I have a standard, and they apparently thought it was OK for someone who never drove one before to test it out on my vehicle to get it out of the bay. It didn't happen, but didn't stop Manager from allowing them to try. Won't be taking it back again.I went in for an oil change but also had a wheel well liner issue that has been bothering me. I forgot to mention it and they took care of it without saying anything. They have earned my future business.
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July 2023 by Jeff Pitcock
Rolled in with 21k on a set of Perilli’s. They said they couldn’t rotate them because they need to be replaced. ?Service: Tires
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June 2023 by Anwar khan
I always come here to work. It was supposed to take about an hour as you said but now it's almost three hours. I suffered a lot mentally. I have always seen that whenever I want to do small jobs with ease, you show me big-budget jobs. I don't know if it's either my misunderstanding or if you want to work on a very commercial scale. Which is very painful at times. Don't try to give an easy solution. You only think about your business.
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June 2023 by Taylor Hart
I went yesterday to get a tire fixed and I was told the tire guy wasn’t coming in but the manager was very well trained and capable of doing what needed to be done. He refused to fix my tire because he didn’t want to do it. Mind you I was the only car there and he and several others were standing in the bay talking and socializing. The sweet girl that came to get my info was very apologetic about everything and told me to go to The Jiffy Lube on Bowman or try somewhere else.
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June 2023 by K B
There’s a lack of communication. They will find an issue, speak about the issues amongst each other, but fail to communicate or document the issue for customers. They appear to value quick or quality service. I visited this location last week and won’t be returning!
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May 2023 by Curtis C.
Special Thanks To Kendrick and his Staff At Jiffy Lube On Rodney Parham Road Little Rock Arkansas. Thanks To The Area Manager Demetrius As Well. For taken Good Care Of My Vehicle. I Had in Past Service At The Jiffy Lube on Bowman Road Little Rock Arkansas. I will never go back to that location on Bowman Road because they messed up my vehicle several times several occasion . Not completing a job they do messy and sloppy job they rushing rushing the vehicle and rushing it out not completing not putting all the attachments back where they belong not tighten up things on the vehicle where it's belong . When I went in April to get an oil change at the Jiffy Lube on Bowman Road they messed up on my vehicle. Didn't reattach my skid pan back to the normal way is supposed to been which with the clips of the pins the fasten the back on tightly. I'll advise anybody if you going to the Jiffy Lube on Bowman Road pay attention to your the work that they perform on your vehicle make sure everything is done correctly and properly and professional. Once again thanks to Demetrius and the area manager thanks to Kendrick and his staff. I will continue to do business with this location .. Thank you. TGBTG.
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May 2023 by Anita Gray
They were so fast I came back same day with my wife’s car. Great customer service!Service: Oil change