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February 2024 by Christa M.
This is my favorite JCP's store!!! It has such a huge sale selection in Jrs/Women's. I bought my favorite pair of denim jeans from them & they were only $7!!! I get so many compliments on them too!
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May 2023 by Slow 1.
I was looking for 3 suits for my groomsmen, I had a guy "help" me who said he was the "manger". He was very unprofessional he looked as if he just rolled out of bed at 12 noon... wrinkled button up shirt, jeans and muddy nike shoes.. I know this isn't a gucci store but if he really is the "manger" why wouldn't he dress the part.. after 10 minutes with this guy playing on his phone he started making smart remarks and acting like he didn't really want to help bcz "I was being to picky" (his words) and taking to much time to pick three suits I asked him if he was having a bad day he replied by walking off.. I didn't buy the suits there, went to park plaza mall I recommend doing the same.
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September 2022 by PRETTY GIRL
PLEASE READ THIS MAY SAVE YOUR HAIR!!!I went to have my natural hair BIG CHOP POST 7 MONTHS and Dyed Cooper. The stylist Tim bleached my natural hair. Everyone that knows bleach is the devil on our hair but this lazy no good idiot messed my hair up?!!! He needs more training on proper dye techinques that will notleave you bald.. I kept wondering Today my hair was not growing amd wouldn't hold moisture .. My new stylist did a hair assessment. She informed me that the bleached used previously damaged my natural hair. My hair was ruined ? ? ? which took me this long to grow. She big chop my hair within my 12 month anniversy of my natural Journey ? ? Please save your hair because he will be rushing through your hair scheduling appointments at 5pm but the salon closes at 6pm and set you back a year!!!! . HIS License needs to be revoked!!!!ijsServices: Hairstyling
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August 2022 by Kathleen Pierce
Not even one star would be appropriate. My order ( now two months ago) never showed and they deny the request for a refund. Scam.
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July 2022 by Natasha Larry
Mr Timothy is the bomb book him that is all
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February 2022 by lisa hewitt
Yes yes yes!!! Brandy is the best
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January 2022 by Monique Bradley
Had an appointment showed up about 10 minutes early . They didn’t ask my name just said what you trying to get ? I said oh I made an appointment . She said ok what were you trying to get . Never asked my name then asked a guy who I didn’t schedule with could he do it. He said he could reschedule me because they closing up . I had an appointment for 5 they closed at 6. Was just getting a haircut not even a style . Just asked if they could remove most of my hair and I would style it myself at home . Said sorry they about to close
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October 2021 by Krystal M.
I had service at the salon and was told that I had a one week satisfaction guarantee if I didn't like it. When I came back to have my concerns addressed within one week they attempted to charge me for a full price service. Upon complaint I was still charged $60, instead of $75, which means I still paid $30 more than if they had charged me for both services in the first place during our first appointment. Keep in mind I willingly left both appointments with wet unstyled hair to save the stylist time. Now $150 later my hair is orange and I cannot get my issue resolved by the store at 2 pm the next day since no managers on duty can assist with salon issues and was told the only person who can help me is the salon manager. Additionally the salon manager at the second appointment informed me that I was happy with my first service, and the second process was just something extra that I wanted. She insisted that it looked how it was supposed to, keeping in mind that it had to be processed twice during the first visit due to the color not taking resulting in a much darker root color. If they had informed me that I would be paying for another service to get a hairstyle I was happy with under the satisfaction guarantee then I could have just paid someone else all together to fix it or I could have at the very least come in at my convenience instead of being told I had to rush to make a decision on what to do with it inside a week. A customer should be informed when correcting an issue is going to cost a significant amount.
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January 2021 by Leanna Hughes
Terrible experience with stylist June. She was rude the whole time. Doesn't know how to cut or style curly hair. I was embarrassed just to walk from the salon to my car afterwards. Not sure how you get through cosmetology school not being able to deal with different styles of hair.
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October 2020 by Esther Echegollen
Walked in and was not greeted by anyone. When someone finally saw me they only said hi but never came to the counter. We stood and waited and nobody ever attended to us. We walked out and found a better business to go to.
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September 2020 by Jodi James
I love this place! Theres always a good sale on otherwise overpriced hair products! And the staff is polite and customer service oriented - such a HUGE thing these days!
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December 2019 by Juanita T
Loved how they were able to make me a same day appointment. Loved my hair. Great customer service
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November 2019 by Ken J Bailey
It’s Lovely store to shop at.
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November 2019 by Kathy Poindexter
Customer service n great prices
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November 2019 by carolyn Courtney
Great place, Jazmyn likes to get her hair cut my Ms.Shay
