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August 2024 by Cynthia Jefferson
The white guy at the front desk is very rude!!! When I spend my hard earned money on a service, I should receive A+ customer service. Bad customer service causes me to take my business elsewhere!!
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July 2024 by TIMOTHY KING (REALTY BROKERS AR)
Personalized service and professionals with lots of experience to know how to repair your vehicle. They solved a problem on my Mercedes Benz Sprinter 3500 that I couldn't find anyone else to fix.
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July 2024 by curtis nixon
Great communication on what was wrong with the car and a very reasonable price for the repairs.
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May 2024 by Monique Bowers
All I can say is Thank you Thank you Donnie’s.. I was pleased with the price and professional service. I’m a quirky person and they always matched my energy. This is the first time I’ve ever took my baby there for service. I called and was to come in that same day. They diagnosed my baby and got her back in the slab. Todd thank you he told me what the problem was and ordered the rotors and break pads. He got them next day and I went to pick my baby up. They close at 5:30 and and Todd offered to stay until I got there. My baby was in great hands so you know I went the next day. ???????
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May 2024 by Kimberly Nichols
Not impressed, took a Maserati here for blinking battery light. They have me an early morning appointment so it could be seen that day. No communication, called next day they said they needed to keep another day to get to it. 3 days after was told I had appointment. When i explained i had a rental for time I was told, was told they don't do appointment so it's whenever they get to it. I had to call again the next day to learn it was ready. Almost $800 bill for battery replacement on a car with 30k miles on top of paying for rental car. Came to pick up vehicle and light still on!!!
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May 2024 by Diamond Lewis
I was here 2 months ago for a blow out. It was replaced with around a $40 used tire, and that was great. When I drove home I ended up coming back a few hours later because the car didn’t feel right, and when they checked behind the person that replaced it 3 lug nuts were loose, and I was going to hit the interstate.
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March 2024 by David Ready
Great deal, great service, great tires.
What else can I say… I’m roll’n with Donnies
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March 2024 by Mike Steely
Heads up. Donnie's charges a $160 diagnostic to look at your vehicle in order to repair it. I know exactly what is wrong with my car, it needs a new water pump, but they would not fix it unless they charged the $160 first. They told me that everyone in town charges this, which is not true.
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March 2024 by Jennifer Hannah
Absolutely the only place in Central Arkansas that I trust to work on my 100 series 2004 Land Cruiser! From Donnie and the guys in the shop to the kind folks in the office, they are upfront & thorough with their assessment of any problems & their quote is accurate & fair.
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January 2024 by alice kinder
I have taken my car here a couple of times before and have always had a great experience with customer service and everyone being very nice. However, I called earlier today to ask a very straight forward question which was not only NOT answered, but met with an extremely rude and condescending tone. I didn’t get the name of the man on the phone, but he was unbelievably (and unwarrantedly) rude to me. It was really bizarre to me to hear someone who I’m trying to give my money to for a service be so discourteous. I was really just too stunned by the whole situation to say anything about it to him directly, but I called back and told another lady about my experience. Though she was very nice and helpful, no one even apologized to me about this man’s behavior towards me on the phone; “well it’s a monday, you never know what people are gonna be like.” Would consider coming back here, but would certainly need to see an improvement on customer service.
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December 2023 by Leah Glover
Do not take your vehicle here. I brought my Audi here in July and ended up costing myself a lot of wasted time and money with 3 trips back and forth because they couldnt fix the problem the first time. Now, Im currently trying to get an oil change and can't because Donnie's stripped the bolt on the oil pan and cross threaded it. Again, its going to cost a lot to have replaced/fixed. The last time I spoke with Donnie himself, he told me "that's what I get for having an audi because they are expensive." I will never let Donnies touch my car again. He does not care about his work or customers.
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December 2023 by Mark B
Don't trust these people. I took a van in needing an alternator and a driver's door lock. I received it with those items fixed, and two broken sliding doors. I told them within the hour, took it back in, another day, they told me one door was a blown fuse the other a blown motor. They broke the doors. Refused to fix them. The owner is ignoring me. Do not waste your time or money at Donnie's Foreign Car Service.
Edit: owner called me. If I could prove the door worked one minute before I dropped off the vehicle, then I'd have a case. No proof, no help. I asked, do we have to do a full walkaround of every single feature that works so we know if you broke anything? He asked "are we?" Don't risk it. He's been in this situation before and knows how to prep for small claims court.
Edit 2: the owner accused me of trying to get free repairs. Projecting his values onto me.
The icing: I paid their high price for an oil change, trying to build some goodwill with what I thought would be my new shop. Oh well.
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December 2023 by Travis Fletcher
One of the oldest and most trusted shops in central Arkansas! They are amazing and will always take care of you!
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September 2023 by Gunnar Shaffer
Always so friendly and they know what they are doing. They worked my Land Rover defender in for an oil change same day, I wanted a specific oil so they used mine and it saved me quite a bit of $. I really appreciate them!
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September 2023 by Trey Willis
The staff there were very welcoming and not at all intimidating
