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January 2024 by Cara Brickey
I try to like this place every time I go, and I’ve been trying for years now, and honestly I do not think I’m going back again. I have no idea if John is a manager or owner or what? But he is always pretty rude and pushy or gives me unnecessary attitude and makes me feel dumb anytime I ask a question. Lorenzo is nice if you catch him on a good day. But, I’ve spent waaaay too much $$ with them over the years for them to still be rude or act like they are waaaay too busy to help me understand. We also have an issue every. single. time. with our account and them calling the wrong person about our vehicles. We have asked them to correct it MULTIPLE times with no avail. Pretty frustrating to find out your car has been ready for pickup for hours just because they called the wrong person… They do good work, I guess? My car is running just fine. So if you want a subpar mechanic shop this is the place for you!
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January 2024 by Noah H.
I let this sit for a few weeks - it is auto repair after all, you want to see how it ages after the work! - and everything has held up great. These folks are everything you want when your breaks go out. Hopefully that never happens to you, but if it DOES, they'll get you taken care of. So my breaks went out, and I called my dealership (who I've gone to for maintenance and repairs for years) and wasn't able to reach anyone. At all. I called Discount Tire & Break because of a long history of excellent reviews, and not only did I reach someone immediately, but that someone was knowledgeable, prompt, and said they could get me a spot as soon as I could get my car in. I drove on in (extremely carefully, like you do when your breaks are basically shot) and they were terrific. Prompt service, up-front and honest communication, and they did great work. Can't recommend it enough. *My dealership did get back to me as I was *leaving* DT&B, and said they could maybe get me in in two days. My car is the family car with the car seats in it, and I had to pick up my kids that day - obviously that wasn't an option. Luckily Discount Tire & Break was there when I needed them.
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January 2024 by garry watson
These are my boys, not going anywhere else for vehicle maintenance.
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January 2024 by Lauren Henry
I've been going to this place for almost 8 years and I cannot recommend them more. Staff and service are honest, quick, kind, skilled - overall great communication. As a single woman, I am always nervous about getting fleeced or deceived but they have never led me astray. I woke up with a flat tire this morning. They patched it for free since I bought my tires from them and had me in/out in under 30 minutes.
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January 2024 by John Duke
Can’t say good enough things about this place. Every time I have been here the staff is incredibly helpful and friendly
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January 2024 by Lila Taylor
Great people, wonderful service. Ken cares for his customers. I highly recommend them.
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December 2023 by H A
Bad service make a long story short.I asked them to rotate my car tires plus the alignment after i received the car I drove it I felt like something wrong there was a vibration in the steering wheel and floorboard I took it back to them guess what they rotated the tires again with out solving the problem!
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September 2023 by Christopher Davis
Should have came here in the first place.Was treated bad at another place call this guys they understood and got me to breath for a second. Walked into their location, Lorenzo knew it was me walking in and he waved me over. Saying Mr. Davis we are glad to have you here and we have you taken care of. Top notch customer service, they treated me like a member of their personal family.
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September 2023 by Linda Ackley
We were having problems with our brakes. Discount Tire diagnosed the problem and fit us in to correct it same day. Everyone was nice. We were on our way home again in just a few hours.
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September 2023 by Terry Salem
I encourage everyone to visit this business! I was in Little Rock for a funeral and ended up with slashed tires the evening before the funeral the next morning. Dylan and Ken Liner and all other staff at the Kanis Road location worked to get me 3 new tires as quickly as possible from their warehouse so that I could get back on the road ASAP to get to the funeral (only 15 minutes late). Everyone at this location was not only professional and efficient - they were compassionate and helpful in getting me and my elderly relatives back on track.
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September 2023 by Terry S.
Best experience ever - in town briefly for a funeral and ended up with 3 flat tires the night before (funeral in the morning about an hour out of Little Rock). I called at 7:20 a.m. - they answered the phone and assured me they could get 3 tires if needed. Once the tow truck got me to the Kanis Road location, Dylan and Ken and the other staff in the shop verified that all 3 tires had been slashed, got the tires from the warehouse, and had them installed ASAP! I was on the way to the funeral in just over an hour - made it just 15 minutes late. Everyone at this location was top-notch: professional, efficient, helpful & compassionate. HIGHLY RECOMMEND
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September 2023 by Curtis C.
I'm Curtis. I took my chevy tahoe Discount Tires and Brakes for front end work as well as alignment. When I drop my truck off last month to get some work done on it and I told him Pacific to lock it up overnight so that later on that night I went by the store and my truck was left outside with the windows down with the key in the ignition.. so they supposed to get alignment on it and post I did some other work on it and so when I pick my truck up at the shop I had to take her to another location to have some friend work look at it again and so the place I took it to here in Little Rock Arkansas told me that my truck need an alignment on it and so the place I took it to went head and did alignment so when I called the owner or Discount Tires and Brakes and it was like that he mentioned want to come out and bring it back to the shop I said well I was told not to return there ever again so my thing is if you charge me for alignment why come you didn't do the alignment I shouldn't have to take it nowhere else and get another lineman done and which I never I haven't driven the truck since I picked it up from the shop from you all . Discount Tires and Brakes on 12th and Kanis in Little Rock Arkansas do not take your vehicle there because they going to mess you around. Manager Ken. Sometime when they have people been working for them a long time they need to be replaced. I'll advise anyone if your vehicle it messed up taking somewhere else .
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September 2023 by Ashlyn Blankenship
The NICEST group of gentlemen and a great price for an oil change + tire rotation. They didn’t even charge me anything extra for them having to go buy the oil for my car, unlike the dealership. So happy with this experience and I will definitely be going back. :)
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September 2023 by Jeff Hall
I was there at 7:28 for a nail in my tire, they open at 7:30. 7:48 I had keys and was gone! Best service for the last 15 years! I totally appreciate this business and all of its employees ???
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July 2023 by Gary Hong
Honest place! Was recommended by a buddy so went there for check oil and muffler issue. They looked at it and redirected to where I could fix it, no charge. Great place
