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August 2023 by William P.
It is what it is. Brought my wife and great nephew with me to get Ozarka water in the chicane aisle that made it nearly impossible get through, much less load out water. There is zero customer to customer etiquette. Why would you turn the cart sideways other than to block the aisle. And these aisle blocking family reunions, who is directing these groups to break up and keep moving.
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January 2023 by Sara N.
They have some of the best meat products you can get around. Pretenderized meat out of the meat department. Great deals on milk eggs and bread. Fresh produce is always great. I'm very picky now about where I get my food from high quality food for decent price. Always watch for the sales. And save a lot of money when you look for sales. Toiletries are a must from there as well for me. I love the stuff that's freshly made from the bakery as well and the deli the salads are awesome. And I love their bare chicken nuggets. Customer service there is amazing as well. They have good Costco travel plans as well and if you're in the market for a vehicle they also help with discounts on that through the website but only on certain models.
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January 2023 by J E.
I signed up for a membership, and the very very pleasant cashier at customer service explained the membership, well, but I insisted that I did not want autorenewal if I paid by credit card. Cashier insisted it's the only way to activate the membership card. And she said, you can take the credit card payment method off your account later any time you want. The cashier called her supervisor over to see if they could avoid storing my credit card number, they could. Supervisor (Amanda) took care of it, but as she was doing it she said in a tone "Let's just get them their cards, so they can move on." Which translates to we know the business model is they hope old people like me or any people will forget that autorenewal is on. They don't care that they are storing my credit card information posing me a risk (or I have to trust Costco to mind my personal data in their database) for the next year. Other people in line might catch on to that they aren't doing you any favors, by storing your credit card for a year and putting you on autorenewal. So yep get them their cards and get them out of earshot of other customers! Did buy a few things, but they clearly believe they are worth paying to shop at, and I'm still on the fence. Did not start well.
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November 2022 by Robert M.
Great place. Good products at competitive prices. High quality products at a good value. Worth the membership.
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November 2022 by Jim K.
I had experience here recently and had a problem at checkout. It is too long to explain but Shawn was the employee that helped me. It was quite the ordeal and most people would not have had the patience he had and probably would have been rude with all the steps it took to get my problem solved and help me get through the check out with my items. Let's just say I forgot that Costco only takes Visa credit cards and that was only one issue I had. If every employee at Costco treats you like Shawn did me, you will want to do business at the Little Rock, AR Costco!
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October 2022 by Jeanne K.
Worked for costco for 22 years in California...transfered to Littlerock and retired 6 months later ,worst experience ever.horriable supervisors and worst management ever hence.. the huge turnover.
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January 2022 by Rogers J.
Its Christmas week, I am on my last business trip of the year and my "traveling-office" printer dies. So, I head to Costco for a replacement. This Costco had a wider selection than I recall at my local store. Selected a printer and checked out in less than 5 minutes.Then I discovered, this Costco has a liquor store attached. My wife had told me that some of the Costco brand liquors were made by some of the best brands (i.e., Kirkland cognac was made by Maker's Mark). So, I picked up Spiced Rum, Cognac XO, and Vodka; all were 1.5 liter and the bill totaled $82.The Kirkland Vodka was very good, the Cognac XO was really smooth, and the Spiced Rum is only used for baking cakes.
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January 2022 by Bryan M.
I had my parents visiting from out of town. I have a Sam's in the town I live in.I was informed, when I called, that I could not even ENTER THE BUILDING without a membership!Demanding customers, "Buy BLIND"?!? The worker may as well have told people. "Go get a membership at Sam's!"Fix it! ASAP!
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October 2021 by Elmer J.
I have gave them another try after the newness worn out and is very impressed with the improvements made in the Customer Service. Everyone was very friendly and helpful in finding things I need. Great Job!
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August 2021 by Takenya Moore M.
All I can say is WOW. Very much 1000% stereotyped the area and they selected the area for marketing purposes. But the prices are over board. I will not be going broke to shop. I'll stick to Kroger / Harps/ WalMart /Edwards. This place is really over priced $60 for basic member and I think $130 for plus or something like that. But like I said, it's not my cup of tea. I'll piggy back on someone else membership. But I want be here at all really.