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December 2023 by Christopher Wesley
Unknowledgeable staff. I called ahead of time to insure the product I was looking for existed and was in stock. I was told it did and was.I arrived at the store, told the employee what kind of phone I have and was assured the wireless charger I had was compatible with my phone. I purchased the product and left.When I got home the product wouldn't work. After researching on my own it turns out my phone is not wireless charging compatible at all! I drove all the way across town and wasted my money on a product I can't use that your employees assured me would work.How does that even happen? I will not be returning. Terrible experience.
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November 2023 by Kamlesh Tiwari
Almost every time I purchase electronics goods in the United States, regardless of my location, I choose to buy them from Best Buy! Been to best buy stores from LA to SFO to Atlanta to Arkansas and Oklahoma and I’m very happy to say they have a consistent excellent customer service everywhere.
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November 2023 by Jean Rambo
Loved the Weinkeller Restaurant & Wiederkehr Winery, my friends really enjoyed the wine tasting, I enjoyed my lunch & glass of wine
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November 2023 by Jackie Belk Boykin
Came in-store to schedule a tv installation with Geek Squad. The employee gave me a number to call for an appointment. In the past I've always scheduled my appointments in the store. Would not recommend anyone shopping at this location since the employees here do not want to do there job.
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November 2023 by Jan B
Ordered a 75 inch TV and scheduled it for curbside pickup. The young man who came put was rude. What takes the cake was he asked me "can you lift?" I said excuse me? He then told me I was going to have to help him lift It into my vehicle. I told he he should find a MAN who works there. He said he was the only man in his department and if I wanted it I would have to help him lift it.
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September 2023 by Lisa Baker
This is the third time I’ve been in this store and the third time I’ve been HIGHLY disappointed in the service of its employees!!! Their lack of knowledge is so frustrating. Their attitude of laziness kills me each and every time I go in. They stand around in groups and laugh and cut up, don’t help you, leave ladders in the way of products you are looking at! Then ask you when you’re crawling all over this crazy big ladder ahhh can I help you. You want to look at them and say ya get me your regional manager’s number cause this store needs HELP!!!!! Oh my Lord do they need help!! I can’t even give them a star!! Please get them some help!!!
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September 2023 by Robert Rickett
A good place to purchase plumbing, electrical, and lumber supplies. Tried to purchase a 24 KW generator there but they wouldn't give me a military discount on generator like they do on other items so went to Lowe's and they did offer the discount.
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September 2023 by Amanda Mayhugh
Always greeted when walking in, and I’ve never had issues with check out or returns. However, in store pick up is a different story. It’s disorganized, and I’ve always had an issue. You can even spend hundreds - but not be offered a brown bag to get the items safely to your car, but don’t even think about grabbing that 10 cent plastic sack ?
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September 2023 by Robin Garrett
William was why I chose a 5 star. I have been in the medical field for over 30 years and also did retail and sales. Williamgave me the best customer service ever! He stayed with me to help in choosing a laptop and printer, which I did purchase both. Very knowledgeable and could answer every question I asked. I was very happy with what I purchased and feel we were good friends at the end of my visit. I will certainly make sure he is there to help me next time I come. Thanks for the great service ?
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September 2023 by Big O
I purchased a kitchen bundle. Everything was great until the installation. First time, they scratched the dishwasher, and did a very poor installation. They added an outlet for the dishwasher but left it loose under the sink. Same with the microwave. Came back the same crew to replace the dishwasher. No scratches, but worst installation. It is crooked and uneven. Try customer service and it has been three weeks without results. A lot of promises but no real actions.
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July 2023 by Bob Williams
Stock was limited, but once a staff member was available, they were quite helpful. Willing to order anything. Highly recommend checking online for your purchase before visiting if you're looking for instant gratification. Can't complain; they are in a very competitive marketplace against Amazon, Walmart & others.
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July 2023 by Jon Doe
Was in the market for a laptop. I went online and spent as much time as I wanted on choosing the computer I wanted. This was great because I avoided the pressure of a sales associate trying to push their opinion on me and allowed me the length of time it took for me to do my research, compare prices models and features ect. After deciding on a laptop, and paying for it through best buy website, best buy contacted me 45 minutes later and told me my order was ready for pickup. I promptly went to the store and after standing in line for a minute and a half, was asked to present my ID in order to receive my package. 30 seconds later I walked out of best buy with a brand new laptop. Couldn't be happier.
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June 2023 by desiree lovell #desirelovell
Who doesn’t love BestBuy? I’ve bought my washer & dryer, tvs, pcs, MacBook, so many things for my business. I really appreciate their customer service, good prices, and easy to buy & pick up! Thank you!
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June 2023 by K
Customer service was at entrance and evaluated my needs and sent me to the right department where another met me and solved my problem without selling me a thing. Marvelous, expert advice. Worked just like he said. I loved the experience. Will definitely go back.
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June 2023 by jaja tantingco
Very friendly and helpful staff. There are so many options to choose from. Will love to visit again.
