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June 2024 by Miranda Chism
Absolutely the worst customer service I have ever experienced.
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June 2024 by Jay Lee
Thank you for the great customer service, yesterday! Greeted when I entered, offered help and left out happy.
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June 2024 by joe ellis
Bestbuy is the best. Curbside is epic. Stuff is ready and paid for. Great staff!
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June 2024 by Jimmy Reeves
Everyone is asking to help, had no problems finding items
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June 2024 by Cleve
Mr. Markhal was very helpful and knowledgeable about not only his TV brand but also of other brands in the store.
Although my model wasn't in stock he was able to arrange delivery and assist me with choosing the proper mount for above my mantel. Cleve says if you need a TV go see Mr. Markhal! You Rock!
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May 2024 by sparkle listz
worst customer service!! no one was available to help after waiting for 30 mins this one guy asks us if know what to order and then when we proceed to ask for help just shrugs! they don't know how to help and don't want to help either. They were just talking and hanging out none of the men wanted to help. It's almost like nobody cares about the customers. We were about to leave because we were done waiting.
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May 2024 by Heather LaGuardia
Ordered online the bits I knew I wanted and in-store pickup was quick and easy
Staff very friendly and helpful
Then picked up some other things instore and checkout was easy.
Recommend this location lots of parking located next to whole foods location
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May 2024 by Angel Chirinos
Delicious alfredo pasta
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May 2024 by T
Another typical regular visit. Nice, clean, and organized. They were not busy.
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May 2024 by Walter Browne
Saw many geeks.
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May 2024 by zack ooms
Be prepared for a hard sell for their credit card.
I needed to get a new phone yesterday, and this store had what I wanted. When I was checking out, the salesperson tried to get me to sign up for their credit card and WOULD NOT take no for an answer. I spent several minutes repeatedly telling her I didn't want the credit card, but she kept trying every hard sell tactic there is. I generally avoid 'Best' Buy because I'm annoyed when I have to decline their useless protection plans 3 times. This was an order of magnitude worse. Clearly, the employees are HEAVILY incentivized to push these cards (and the protection plans). Corporate needs to learn that these incentive strictures drive away customers. Their sales commissions, leading to pushy salespeople, was why I started buying car audio equipment from Crutchfield back in the day. I doubt I will set foot in another BestBuy unless I absolution absolutely have no other choice.
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May 2024 by Greg Chapmon
Stopped in for assistance with an ongoing issue, seeking assistance of someone at the Samsung desk. The did not or no longer have one. We were referred to the Geek Squad desk, and they attempted, but were unable to help.
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May 2024 by Zak “Slothy” Jones
Geek Squad took care of our problem and were kind and helpful. The wait was long, but that wasn’t the employees fault. If you do need geek squad, schedule an appointment ahead of time and you’ll have a 5 star experience.
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May 2024 by Trent Striker
Needing a car stereo install, I stopped by the Geek Squad at this store. The installer said he did not know how to do an installation on a Ford F-series truck and suggested I go to another local business. The F-series truck is the most popular vehicle in the country, and they hired somebody who can't work on the vehicle.
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May 2024 by Robert Mosley
Not my favorite place to shop , it seems that they are not people/customer friendly. I'm trying to like them but each time I visit, I end up with a problem. So anyway , I'll reserve them until a specific thing comes up. Ain't writing them off as they are local and conveniently located.
