“Di and Daughter were looking for hood shocks because her Toyota hood would not stay up. Bummer , when your battery cable comes undone and you have to reconnect it! Auto Zone was out of stock in this item so the kind lady at Auto Zone referred us to O’Reilly Auto Parts. The counter guy there did not have them in stock but he called another store, they had them, paid at the present store and hopped on over to their other location. Now that is service from both Auto Zone and O’Reilly’s!”
“I was stuck in a parking lot Saturday afternoon with a ruptured upper radiator hose and ZERO TOOLS! The heat index was 104° with 93% humidity. After calling every parts store within 50 miles, THIS store and location was the only store that had ONE of the hose I needed.
I took an Uber from Little Rock to North Little Rock, bought the hose, long 90° needle nose pliers, two hose clamps, a jug of concentrated coolant then an Uber back.
I had no other options.
EVERYONE on the phone and in the store was EXTREMELY HELPFUL and professional.
Thank you all for your help in a very difficult situation.
Sincerely,
Nick in Redfield, Arkansas”
“I been to this place about three times already... So far i haven't have had a bad experience in here. When i come here they they greet me and ask if i need help and treat me with respect unlike the Auto Zone near by... I bought a tool that was the wrong size and gave me a refund without any problems so over all i had a good experience in here.”
“Is in littrell stance the only automotive parts shop that I deal with in Little Rock overall great customer service the whole team for management down to the delivery drivers just overall hands down 100% guaranteed gratitude and satisfaction by this store off of Arch and Pratt”
“Was a bit diappointed, this location would not honor prices found online, in spite of the being no mention of "at participating locations", "exceptions, exclusions, terms, etc apply"”
“Great service with a knowledgeable and helpful person at the desk. I was just passing through and had to get my ex wife's Kia running right and they were helpful with great prices”
“It depends on who’s working some of the guys are very nice and don’t mind answering any and all questions and a couple of them that so much overall a good place to go although I prefer the one off McCain Mall”
“This business was very helpful. I have a Suzuki DR650 dual sport motorcycle that had been sitting for the last 7 months so I assumed the battery to be dead. I walked in and was immediately greeted and asked how they could help me. I was taken to a shelf with a couple options for my bike and ultimately chose a Duracell battery with a 2 year warranty. I had received a coupon but failed to read that it was for online purchases, however I was still given a small discount anyways. I’m glad the battery they sold me had a good charge already because the bike struggled to start up, but eventually did. I brought the core back to the store and was reimbursed for the core charge. Overall this store is very helpful and seems to have a wide selection of batteries for various applications. I would recommend this location to anyone especially if they have an uncommon battery or need a battery from a reputable manufacturer. Thank you for your help!”