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January 2024 by Wayne Birt
It was a dark and frozen night; an ice storm due in hours. Truck's fuel pump died while getting gas, leaving us stranded 4 hrs from home. A friendly voice quickly answered the phone. It was Mr Wayne himself "I'll be right there". Prompt response. Clearly skilled in towing, auto repair and Customer Service. Took us to the hotel. Next day (saturday) he set aside his personal plans to prioritize work on our vehicle. Thank you Mr Wayne.
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January 2024 by Marcos Rivas Garcia
Good service
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November 2023 by Raymond Nelms
Very good experience
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May 2023 by Hollie R.
We broke down side road and Mr. Edwards and his crew took care of us right away.. they towed us all the way to Pro Auto in Conway Ar. Thank yall soo much for being so kind and quick..
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February 2023 by robert banes
Wayne wants to get you off the side of the road to a safe place. That would be his shop so that he can charge you outrageous fees for work that is not required. Once he has your vehicle he will not talk with you until he has billed you for the mixable fee. He charged me $400.00 each for two rims that he said were new. But in fact there were used because you could see where the rubber tires were removed and there are corrosion areas on both rims. The list goes on and on right up to $2,133.84.. Also he removed an axle and replaced a $75.00 seal that was not leaking. All of his parts were up charge by 100 percent. He is not with better business bureau. By the way I am a retired American Airlines mechanic.Services: Vehicle rebuilds
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February 2023 by Donovan Lindsay
Amazing Service, Alternator died, he was able to drop it off and switch the pulley for me, total break down time was under 2 hrs, from failure to rolling,
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June 2022 by B T
I've read the reviews and don't understand the low ratings. Complaints of expensive tows should be completely ignored. It's a big rig tow!!! No matter where you are or what company you use, it is expensive. I do not understand the complaints about attitudes either. Wayne and Shea (sp?) Were extremely nice, polite and helpful. Wayne was a little short on the phone but he has stuff to do and doesn't have time to have a lengthy conversation on the phone.I had a hub failure which resulted in a small fire, county sheriff Deputy, state trooper and Winchester fire department. Wayne sent John out, on a holiday, and got me off the highway to safety. They replaced that hub and inspected my trailer. Ended up with work on 3 of 4 hubs, was told to have the 4th hub fixed when I got home. They could have said it needed to be done as well but I feel like they just wanted me to be safe.I highly recommend Wayne Edwards Parts & Service!! #great service #friendly people #honest
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February 2022 by stephen kelly
They have great and very fast service ..
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July 2021 by Portia Nelson
Nice staff and professional services
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July 2021 by Carey Heatherly
Love it
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July 2021 by Montrice Johnson
No good services
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July 2021 by Clarence Williams
Great service
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July 2021 by toby yancy
These folks are thieves...DO NOT USE! I only wish I had read these reviews first $1850.00 to tow my truck 6 miles
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July 2021 by Alistine Smith
Run around city!!!! Had my vehicle all day then waited til the close of day to tell me I needed a lot of different things to get my vehicle back that shouldn't have been taken in the first place!!!!!
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July 2021 by Charles Stines
They responded to a Penske Sos call . I had a coolant line come loose. They were prompt and got me fixed up.
