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January 2024 by Warren Damron
Dr. Reed and staff are amazing. They have gone above and beyond to help my mischievous goldendoodle more than once. I’m so thankful to them, and would definitely recommend them.
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September 2023 by Brandon Fogarty
Friendly people, great pet care, great experience for us and our dog. Thanks!
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August 2023 by Tracii Adams
They are AWESOME & so caring & helpful!! We got shot updates & they were so gentle with my furbaby! Plus, I recently had to board my 4 y.o. rescued schnoodle for the first time ever & they were so good with him & helped me out so much! 100% recommend!
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July 2023 by Buzz Worth
Got a new cat that I rescued & he is now going to Kevin for veterinarian care. He's always so good with clients and their pets. Known him for years and I recommend him to anyone needing a great veterinarian!!
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July 2023 by LavishThaDon
He saved my baby! & I’ll forever thank this clinic, my fendi fell really sick I called to get her seen , they were very full that day , and made a exception to see my baby girl , I took her in they called me gave me updates on what it was and what would needed to be done dr Kevin was soooo great at how he explained and what he wanted to do to save my baby from parvo she was vaccinated when she caught it , he gave her a shot and sent her home with medication! I was so thank for this after the medication my baby girl pulled through and is doing so good she did a 360 in 3 days! I was shocked to see how quickly she was getting well! The staff is perfect! Everyone was so nice and generous! Thank you all soo much , we’ve found our vet home :)
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June 2023 by Michael Gala
This place lies about getting vaccines for your pets, and then when you try and get the vaccines, you suddenly need an appointment with the vet. Then they call you a LIAR, including the supposed office manager, who should find a new job since she has Zero customer service skills. Do not bother with this place and find somewhere that isn't going to lie to you and just steal money. Not to mention lying that vet techs legally can't give vaccines, which is a another total lie.WHich as you see below they are going to say other wise. But my guess from the conversation with teh supposed manager is she has been at the clinic around a year. Which could account for Vetcare going from 4.8 to 4.3 stars in that year. The date I was told in person from the lady behind the counter who gave me my pets heargaurd was 4/17, so that would be within the year that the supposed manager said they would have not told a customer that. But besides, the manager is extremely rude and likely shouldn't be a manager since part of being a manager is always being cool headed, and NEVER calling a customer a liar. Which telling a customer they are wrong about something they are saying is calling them a lair. But it isn't a shock, I guess, since the reviews are not getting better they are getting worse.I didn't catch everything she was saying since after calling me a liar again to my face, I heard her say something about never come back and if I did she would call the cops. Which is fine, I won't be back, but it is nice to know they dislike customers that keep them in business.
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May 2023 by Michael G.
This place lies about getting vaccines for your pets, and then when you try and get the vaccines, you suddenly need an appointment with the vet. Then they call you a LIAR, including the supposed office manager, who should find a new job since she has Zero customer service skills. Do not bother with this place and find somewhere that isn't going to lie to you and just steal money. Not to mention lying that vet techs legally can't give vaccines, which is a another total lie. From what the manager said, I'm guessing she hasn't been at the office more than a year. Which her attitude could account for Vetcare going from 4.8 to 4.3 stars on google in that year. The date I was told in person from the lady behind the counter who gave me my pets heartgaurd was 4/17, so that would be within the year that the supposed manager said they would have not told a customer that. But besides, the manager is extremely rude and likely shouldn't be a manager since part of being a manager is always being cool headed, and NEVER calling a customer a liar. Which telling a customer they are wrong about something they are saying is calling them a lair. But it isn't a shock, I guess, since the reviews are not getting better they are getting worse. I didn't catch everything she was saying since after calling me a liar again to my face, I heard her say something about never come back and if I did she would call the cops. Which is fine, I won't be back, but it is nice to know they dislike customers that keep them in business.
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March 2023 by Tammy Mays
Left my Willa with boarding this weekend. She is very high strung shepherd. I could tell when I picked her up she had been well looked after. Usually she is defensive with new people. She went straight to lady with no hesitation. I will be boarding her at Vetcare from now on!!
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January 2023 by Matthew Younger
I have a relatively new relationship with this vet's office, but I'll say thus far:I expect medical practitioners to treat their patients with decency, which involves making their care accessible. This includes being available, even when it's inconvenient, and not ransoming care by gouging on their fees. So far, this vet has shown integrity in that regard.Chloe, my service animal, had an unexpected and untimely stomach flu event in the week leading up to Christmas. He was able to see her and get her started on a course of medications which really did the trick. Her vomiting ceased that same afternoon, not an hour after seeing him, and she made a full recovery in what seemed like 24 hrs.I can't speak to much more than that. So far he's been straightforward and reasonable in my case. I'll keep using him during my time in Jonesboro, as he's now the closest and most accessible vet, as opposed to driving to MO where in general I find many more vets with kindred qualities.
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October 2022 by Double Tap Motorsports LLC.
My dog was sick and about to die, & I was told they weren't taking new patients no matter how sick, sorry. The lady wasn't kind at all. I had to drive to Memphis instead. If up to these people she would have died that afternoon.
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September 2022 by Alijah D
Just got off the phone with them; and WOW.. from the manager to the front desk person to the entire process - has been unnecessarily disrespectful.I hope there is an owner reading these reviews. As a business owner myself; if I had staff treat my clients the way his/her office does- I would fire them immediately.The manager blamed me for missing appts they messed up on; and adamantly told me I could not come early for my appt; even after I said I don’t mind waiting. Wish there was a NEGATIVE star for them.Also, there website is super out-dated and tacky, lol
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August 2022 by Angela Delancey
They truly care about your pets and not the money! Best vet I've found!
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July 2022 by Jacqueline Lovin
Best Vet Clinic! The staff is kind and they genuinely care about the health of our pet. They go above and beyond for animals.
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June 2022 by Daya Seymore Shipman
We very much appreciate Dr. Reed & his staff for taking care of our kitty Delilah yesterday. She is on the road to recovery thanks to them. Excellent & prompt service!
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June 2022 by Robert Worthington
He was a great loving caring veterinarian. He was very nice guy. I would recommend to anyone. He actually cares about my dog unlike other places I've taken her. I will be definitely returning to see him.
