-
November 2023 by Johan Smal
Friendly staff
-
March 2023 by Tracey Thomas
Tax Pro has friendly knowledgeable staff members who make filing taxes fast and easy and their fees are fair I would recommend them to anyone whose looking for a place to file their taxes
-
February 2023 by Melissa Davis
Richard long never did file my 2021 taxes. I called he never called me back..left messages after messages. They just kept telling me I'm goin to give him the message, but he never reached out. He is a bad business owner. He dont care about the customers ' needs. Never again will I go back to him.
-
October 2022 by Derrick Saulsberry
This is my second time allowing Richard Long to do my taxes by reference. He filed a 2021 extension although I really didn't need one. I finally reach him before the deadline extension in October and paid and felt I id been scammed. He is the hardest person to catch up with after numerous calls and text messages. I text him this bad experience &review would be left. He makes no effort to make things right and satisfy customers.
-
April 2022 by cathy burke
I have had my taxes filled out there since they opened..one year had a problem, after talking to IRS they fixed it.. this year is my last time after two weeks I call yes done, go get them same person then says not done. Then done going to email them no charge for problem. No taxes call again after a week go pick them up and then decided after 3 trips still charged me. That's ok I paid and left and never seen or heard from Richard Long only the ones that lie and know nothing. This place has gone down hill
-
January 2022 by Frances VonAnderseck
I’m sorely disappointed in Richard Long’s incompetence and unprofessionalism. Not only will he not finish our taxes but now has refused communication with us. The reason: He called me multiple times over a weekend months ago and then into the week hounding me to purchase his other company’s life insurance. When my husband spoke with him telling him we just wanted our taxes done, Richard decided to try to manipulate by using his interpretation of scripture to try to get us to buy his life insurance. We ended up paying him more money (total paid was over 2 grand) and has to date refused our calls and that of the IRS. Despite every attempt on our part to get this completed he still denies our calls and refuses to communicate with us. I will be seeking remedy thru legal means. Dont use them.
-
April 2021 by Robert Whitlock
Not only were they behind on ths appointments thwy had scheduled, but they were also in a rush to get mine done. So much so that they forgot to return my drivers license, and no attempt to reach out to me about it was made. They would rather try to pressure you about life insurance instead of making sure you are set with the reason of your visit.
-
April 2021 by Chanda Matheney
10/10 HIGHLY recommend!! Richard did our taxes and we are getting back the most we ever have! We will be back next tax season! Thank you!
-
March 2021 by Jorge Cerda
been with them for years and nevet had problem at all my peoples
-
March 2021 by Rollertoad1
Company is great people are very friendly. And very helpful
-
March 2020 by Polo Stevo
Great place service and employees. No worries they are a professional staff.
-
March 2020 by Larry Hagar
Excellent service
-
February 2020 by Tiarra Adams
Worst place ever!!! They filed my taxes completely wrong. Had to get service elsewhere
-
February 2020 by Sandra Cantu
Terrible person! Been calling for the past 2 days for my information.. he is holding my info and doesn't want to give it to me. He is talking about other customers in front of me I should have been put first since I have been calling for the past couple of days . I would love to know what his problem is and why he is been putting me aside. He also rejected to give me proper information to file a complain. He was talking to me super rude with attitude. Not a good person not business. If I don't want to do my taxes with you this year you shouldn't force me nor get mad . I hope you understand your business is bad and so are you . I hope people take in consideration my complain.
-
February 2020 by Libby McDaniel
always great to work with! been using these guys for 6 years now. quick, friendly and efficient! Thank you tax pro family!