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November 2023 by jerry looper
one of the mechanics stole some of my tools and a jar of change and when I got my truck back it smelled like cigarettes and had grease all over the interior got half way home my tire popped off
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October 2023 by Wes Moore
Great fast service. They're busy! Be kind to them.
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August 2023 by Lonette Byrd
Got an oil change, staff was really nice
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July 2023 by SHEILA BISHOP
DANNY WAS WONDERFUL...THEY CHECKED ALL TIRES...My tire monitor was giving a false light! They fixed the problem...with no charge...talk about great service... timely and with a smile...and they were short handed that Day! Thank you Danny and your entire staff! I'll be back when I need tires or I have a real problem...
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July 2023 by John W.
We had our suv towed there because they are affiliated with Firestone & we have a Firestone credit card. Once the car was there we asked again if they accepted the card & we even showed them the card. They again agreed to being able to accept the card. After 2 weeks go by we get a call that they sent our car to another shop to be Repaired because they couldn't do the repairs it needed. Apparently both Catalytic converter needed replacing. So we spoke with the people at the other shop who informed us that the total repairs would be $1600 .We accepted. Then Smith tire & auto finally gets our car back &informs us our total is $1900. So we explain how we were given a different estimate. Jason the manager became very angry & threw his pen across the counter at me. He then said they are charging $1700. I decided to leave and come back with my husband the next day. Then we were told they no longer accept the Firestone card as of that week & theres nothing they can do about it. We returned the following Monday so we could speak to the owner.The Owner Keith Smith tried to leave as soon as we walked in. so we approached him outside at his vehicle & he got out & talked with us but refused to offer any remedy. They were so petty that they removed a tire off of our suv thinking that would prevent us from taking back our vehicle. Then they called the police. Of course the Jpd were very helpful & let us know we have every right to take back our car. so we put the spare on and left. All this took place today July 3rd 2023 . We will be pressing charges of theft being they would not return our tire. Oh & get this our suv is still not completely repaired.
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June 2023 by Larry Jones
They always do a professional Job at an affordable cost!!I’m a repeat customer!!
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May 2023 by Stephanie Tyler
I take my car to Smith Tires for every oil change and of course I buy my tires there. The guys are awesome and they are honest!! I would recommend them to everyone.
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April 2023 by Eddie Kitchens
I have been using Smith Tire for the 11 years that I have lived in Arkansas. Always helpful and does a great job. I called last Saturday to ask if I brought my truck and left it Sunday could they repair a few things for me. I explained what I needed done. The man I talked to said he had one car ahead of mine that they are almost finished with and didn’t see a problem getting my truck fixed on Monday. I dropped it off on Sunday afternoon. I live 40 miles away. It took 50 minutes to get there. A man from Smith Tire called me Monday morning around 7:45 and we talked about what I wanted done. My daughter lives nearby and I had her drop my keys off when they opened st 7:30. I had made a list of about 5 things that needed to be done and sat it in the seat of my truck. He said ok we’ll get it done. I didn’t hear anything back from them around 4 so I called and asked them how far along they’d gotten and was told that they haven’t gotten to it because there were a lot of vehicles ahead of mine. I was told Saturday to bring it so they could have it first thing Monday morning. I had to take off of work Monday to have this done! I was told that the guy that does one of the five things on the list didn’t come to work on Monday. Well I’m thinking why didn’t any of the other things get done that were on the list, like oil changed, tires rotated, inspect brakes for wear and install a new serpentine belt and idler pulley? I even had the belt and the pulley in the seat of my truck. I had to drive another one of our vehicles another 80 miles to get my truck Monday evening. I’ll have to get it repaired closer to my place of work. I think they have so much business that they can’t handle it all Had their Stadium Dr location had not closed I would have taken it there instead. We have always used the Trumann and Stadium Dr locations. This was the first time using the Johnson Rd location. The work that I needed done was going to be $1,500-$2,000. I’m disappointed in what took place at the Johnson Rd location but not a game breaker because of the great service me and my family have received for the last 11 years. I will continue to use Smith Tire’s Trumann location for tires, oil changes and brake work however beyond that I will have to use a mechanic shop that specializes in everything else.
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January 2023 by James Thomas
They really helped me out this morning and were very reasonable on their price thank you guys very much
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December 2022 by Shane Sanderson
Great Folks to deal with!!Knowledgeable and Trust Worthy ....Need service look um up!!
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December 2022 by Shon Brandon
Great price!! Fast service
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October 2022 by Jerry Eldridge
Excellent service at competitive prices.
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October 2022 by Michael Brown
Excellent Service, Jason and Charlie were amazing.
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September 2022 by Antonio Whitney
Quick service always
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August 2022 by Alex Rudd
Caused a great deal of damage to my friend’s car and pulls a gun on people when confronted about it.
