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March 2024 by Jake Archer
These guys know all the info we had questions about and I cant wait to receive our delivery!
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February 2024 by Jason Pannell
Austin went through the process of trying different beds. We discussed the i8 half split w/adjustable head & foot base. The price he shows us was $8247. We discussed that price a couple times. I returned the following day to sign the deal and my total was $8138.I questioned the price and the 30% discount. He then stated that the discount was on the bed only and not the base and the price he showed us was for the head adjustable only.I asked about pillows on the initial visit and he said they are “nearly free”. They turned out to be $100 each. Austin was nice and done good job going through the demo. However, he was the most misleading in explaining the prices. This was my 5th time walking into that store to potentially buy a sleep number bed and although I did purchase. The entire experience was tainted due to be the most misleading it could be, rather by intent or by mistake. I look forward to trying the sleep number bed we have wanted for the past several years. The misleading costs put an extremely bad taste against sleep number and that store and makes me to never want to trust a purchase again.I don’t want this young man terminated but yet use it as a coaching moment on the importance of slowing down, thoroughly explaining all details and costs to make sure the customer is very clear of all.As I said, we have wanted a sleep number bed for years and we were going to purchase, however, we spent $1,100 more than anticipated. Very disappointed in the experience. Extremely looking forward to discovering our sleep number
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September 2023 by Phyllis Tilley
Awesome will not sleep on anything but sleep comfort
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December 2022 by Christine Cox
I spoke with female assistant about a p360. SPOKE, I never saw the bed layed on it and never agreed To ANYTHING. 20 days later I get a call from sleep number confirming my bed will be delivered in 2 days and get a credit card bill from synchrony saying I owe $. Sleep number employee open a line of credit for me that I did not authorize. Now I’m dealing with this mess. NEVER HAVE THEM “RESERVE” anything…
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October 2022 by Rachel Sellmeyer
One side of our bed stopped working within months. We paid twice for two different service calls and they could never “find our house”. The second time they noted that air chamber needed replaced BUT THEY WERE NEVER THERE. If it needed that why didn’t they order the parts and fix it since it was under warranty. Now, it’s out of warranty and they want me to pay for a new service fee. Tired of dealing with customer service that isn’t helpful and have a 6k bed that doesn’t work.
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August 2022 by Brianne Wehner
The salesperson was knowledgeable, answered all our questions. Wonderful experience!
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June 2022 by Danna Washington
Friendly, knowledgeable staff. I feel like they answered my questions honestly, which lead to better understanding on both sides for what I was looking for.
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May 2022 by Jason Mcclellan
From the moment you walk in you are welcomed. The information they share is correct and on point. My sales person and the Manager Followed up with me a few times with in the buying process and was very nice. We have had the bed I8 for a few weeks now. and LOVE IT. If you are worried about price the Way they do there warranty should ease the worry 15 YEAR!!! Keep up the Great work.
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December 2021 by Jared Price
This product is over sold in every aspect. There are not 20 different firmness levels there are 5 at best and 2 of these are just a joke. I was never told that I could get a bed that had one air bladder rather than two which has made it even more worthless. The warranty and the return policy are a complete scam. Read the fine print before you take it for a test drive. All of the upsells are a joke as well like the plastic cover to protect the mattress. If you need this go buy a child's sleep liner. Less than 7 months and I'm trying to sell mine.
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December 2021 by Brian Skelton
The sales manager was very helpful and knowledgeable in helping us choose our ILE mattress and base. Looking forward to to a good nights sleep!
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October 2021 by Mrs. Rara Asher
Best. Quality for your buck and awesome customer service very helpful and knew there product well
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September 2021 by Billie Cain, Jr (Louie)
My wife & I had a wonderful time at the showroom. Crystal made the experience as painless as possible as I was unsure of spending so much in a bed. I will always remember her telling me that it's not an expense, it's an investment on our sleep. She even made sure I got all discounts possible (saving us over $3800.00) and she split the deliveries so we would get our bed delivered earlier (before the headboard and frame)!!! I would highly recommend the Jonesboro Arkansas store... what are you waiting for, go get your new bed, it's worth the money spent.
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August 2021 by precious stegall
Yes, we did enjoy our visit @ the Jonesboro store. The clerk that assisted us was helpful and very informative. We had a good experience @ the Jonesboro store. We purchased a mattress we are just awaiting its delivery.
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July 2021 by Mark Bishop
Crystal was very knowledgeable and very helpful highly recommended
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May 2021 by Heather J.
Well....it was time for a new bed. Our was worn out and we woke up more tired and achy than when we went to bed....we ended up walking into sleep number (my husband leading the way) I'm thinking no way this is going to be way too expensive. Anyway, we go in and of course its immaculate, the sleep expert (Crystal) started us right off with pillows and had lay down on a bed. And when i say sleep expert, i mean it they really are. She was great. Super honest and blunt. She showed us the bed we bought that very day and even the pillow was perfect she picked me out! Worth every penny. Speaking of which, if you go and buy a nice king size regular sealy with the beautiful platform and headboard and all that stuff u will pay pretty much what we did. Why not pay for a bed that will better your health and well being? I LOVE MY C4 SMART BED!!!!
