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August 2023 by Austin Franze
I called yesterday and asked how much it would be to mount and balance 4 tires on my wife’s 2015 Chevrolet Traverse. The guy up front tells me $100 and we agree to bring it in at 4:00. I bring the car in, and he installs all 4 tires. We walk out to look at the tires and the first thing I notice is that the wheels are scratched. All 4. The same uniform scratch all the way around. I let it go, things happen. My wife calls me on the way home and tells me that her steering wheel is shaking. I tell her okay, probably a balance issue. No worries, I’ll bring it back tomorrow after work. So the next day (today) I bring it back. The owner isn’t there, but his worker is. I tell him about the steering wheel shake and that it’s likely a balance issue and asked him if he would check the balance. He tells me that they don’t have a balancing machine. I then tell him about the wheels all being scratched and he asked me to pull the car under their awning. About this time the owner pulls up. I ask him “when we left yesterday, I asked again and made sure that the tires were all balanced, and you said that they were. But your worker said that you guys don’t even have a balancing machine. And all 4 of the wheels are scratched. Do you have any idea what caused that?” He said yes, the tire machine did it and that it happens to some wheels, but we aren’t responsible for that. the tire balancing machine company picked up the balancer this morning at 5:00 am. I then ask why would your worker tell me that you guys didn’t even have a tire balancer? Not that it was out for service, out of order, etc. he then gets both defensive and offensive. He said that I got here at 5 am. Not him. How would he know? He then asks me “what I wanted him to do about it, but actually it doesn’t matter because I’m not going to do anything about it”. I tell him that I’m going to have to take the car to another shop and have the tires balanced. He then cuts me off and says that he’s not paying for that and he’s not giving any money back and it’s okay because he didn’t charge me to balance the wheels and tires, he just did it. I asked “well what about the scratches on the wheels?” And he said what do you want me to do about it, and that the rear passenger wheel already had scratches on it before we even touched it. He then tells me to get the f*** out and walks away.TLDR (too long, didn’t read) version belowBrought my wife’s car in to get 4 tires mounted and balanced. Shop scratches all 4 wheels, blames the machine. One guy tells me they don’t have a balancer, the owner tells me it was picked up at 5 am that morning for service). Please check other places if you need tire work done that includes getting tires mounted and balanced damage free.
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August 2023 by Erica Edwards
Bought some supposedly new tires and they turned out to be recaps I definitely don’t recommend going here. They didn’t even clean my rim balance my tires or anything.
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August 2023 by stephenie Trujillo
Very prompt. Very professional. Great prices. Owner is so down to earth. Love that!
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July 2023 by Stay Fresh
Service here was very good. The wait was a little long but that's to be expected with used tires. The employee was as friendly as cam be and made sure I had a decent used tire that was going to get me down the road and then some. There's a waiting room with a streaming TV and even some toys for the kids this room has AC and was comfortable. Tires were a good price (better then any I've found In the area) and I'm going to be headed back again if I see another one of my tires is ready to go.
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July 2023 by Maria Strange
They were so nice and helpful. They didn't over charge and the service was prompt. There is a restroom and waiting area that is dingy but it has a tv and kids toys. A lot of used tire shops don't offer waiting areas anymore so I was appreciative.
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July 2023 by Robert Brown
I bought a tire from them turned out it had a leak in the tire went back there the next day & they replaced it with no questions asked very friendly staff the guy that changed my did an amazing job
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June 2023 by Bowerick Wowbagger
When I was a younger, lol, I had a '65 Dodge and once in a while I'd need a tire for whatever reason, lol, and they would mount and balance one for me and only charge $5 for the whole thing! Been there since and it's a little more pricey (inflation, no pun intended) but still good and friendly service!
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June 2023 by Vez Harris
Had GREAT Service and the people working seem to be very good people...
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June 2023 by Shaun Allen
Had a blow out in Jonesboro late in the evening, showed up at closing time yet they happily repaired my tire and was very fairly priced.
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April 2023 by Jacob
Chuck McNabb has taken over this shop BEWARE. He's a crook. Paid him for work months ago. He broke a part that was hard to find. Refused to pay for it. Wouldn't even spend his time finding it. I finally did. Picked up the atv late Thursday night. It stayed on the trailer. By Monday it would not start. He tried to charge me an extra $150 but won't even tell me what repairs his did. Then he has his girlfriend blowing up my phone all day Sunday. SMHHe cheated me on another project -- charged way more than quoted and also changed how he was billing but he had my much more valuable project in his shop and I didn't have many options. That was while he had my ATV in his shop waiting on parts."cheap" is never cheap. It's a bait and switch job these days.
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April 2023 by Kenya Holbrook
They intentionally gave me the wrong size tire twice and was very condescending about it. They are rude and nasty. They sold my sister a bad tire as well. Do not shop here
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April 2023 by Elizabeth Wilson
Very cheap place to get tires fixed Owner is nice and been there for a long time
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October 2022 by Lol 1
It's an amazing place with friendly people, and good area. Also the service there is amazing, I've already bought two used tires there for a reasonable and they work good. Definitely a good place to get tires from.
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July 2022 by TAMRA NAILLING
I’ve called them 15 times today and not once have they answered the phone
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July 2022 by Molly S.
He was quick and efficient. And very nice
