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“The sales guy that helped me was absolutely amazing and so very helpful. I was thinking of switching to Verizon but after this experience, I'll be a long time loyal customer as long as he works there. 5 stars. 12/10. Will absolutely be referring everyone to him.”
“Let me just say that my experience at this store today was very welcoming, polite, and Garrett (the sales associate that helped me) was 100% amazing in my book!!! He listened to what my needs were and any questions I had he wa able to do exactly what I asked and was never once pushy and so very personable which made me actually enjoy coming in to pay my bill ? Thank you Garrett for not only being good at your job but a genuine pleasant young man that I had the pleasure of meeting!!! If you need a friendly face and someone who will be attentive to your needs then go see Garrett”
“This place is top notch when it comes to professional work. I just purchased my 3rd PC system with them and will be coming back for more! From troubleshooting, repairs and sales I trust them. Kevin is a great guy, always putting his customers first!”
9AM - 6:30PM
2810 E Highland Dr Suite HH, Jonesboro
Mobile Phones
“Hey guys I am international student do you know this best and fastest place I have ever seen and cheapest as well please visit this if you have problem with your phone. Thank you”
“I love this place. If you're considering metro, GO TO THE JOHNSON STORE!!!! Every single time I visit the Johnson store, I receive great service and most importantly, great value for my money. The Johnson store has never tried to scam me or force me to purchase accessories that I never asked for. At the Nettleton store, they'll tell you a phone case and screen protecter is included in the price of the phone but make sure you get that receipt so you can see how they charged you an extra $32 for each one. ONE phone (a free one, mind you) and one new line would've costed me over $220 at the Nettleton store because they try to scam people. The Johnson store has NEVER done me wrong and I'll keep coming back every single time I need a phone, I won't go anywhere else. I think the lady who usually helps me is named Mel? But I can't remember lol she's always AMAZING and looks out for her customers instead of trying to figure out ways to sneak in commission sales like the Nettleton store does. She's honest about pricing and always tries to help you get the best deal she possibly can. If she ever quits that job, I'll never step foot into a metropcs store again in my life. LOVE HER!!!”
“Great experience, knowledgeable help from Crystal. If you need phone service, drop by and talk to Crystal, she can take care of it painlessly and with great knowledge of your new service. Tell her Ron sent you.”
“I called this location with concerns of not having service during my Germany trip. I spoke with Haley and she took the time to explain my phone plan to me and help me come up with a solution for when I arrive. She was extremely helpful and knowledgeable. I’ll be asking to speak with Haley from now on!”
“Along with its exceptional pharmacy and knowledgeable staff members, this is the best Walmart in town. The staff is more reserved rather than overbearing, with an overall relaxed atmosphere... AND not once have I been stopped for an unconstitutional receipt check by any associate. The store is always clean and well-staffed and organized. This one tops the local list followed by Parker RD, Harrisburg RD, Trumann if you must...but last on the list is Highland Dr. ?”
9:00 AM - 8:00 PM
3006 E Highland Dr A, Jonesboro
Mobile Phones
“Remington & TK worked tirelessly to be sure my phone was set up and properly functioning before I left the store. It took a little workaround but they stuck with it and held a great attitude the entire process.Thank you for providing me great service. ?”
“I have been getting my phones and phone plans from New Wave since they opened nearly 20 years ago. This week I upgraded from an I phone 7 to an I phone 12 pro max. Joanna at the Jonesboro store was so patient and helpful. I'm pretty much technology challenged and Joanna transferred my information from the old phone to the new one and explained how to operate the new phone. I have recommended New Wave since the start and will continue to do so.Thank you so much Joanna.”
“Vivian is such a sweet heart . She was very helpful. I think we slammed her with bunch of questions but she was very patient and polite and helped us in every way possible. She was also training Noah; which he was doing so well too Both of them were very helpful.
Experience like this is what makes humanity great!!”
“Excellent service (even on Black Friday). Jame and Michael were very helpful. Checked my account, dropped things I wasn't using and got me into the latest phone and tweaked my account to save money. I'm a very happy customer.”
“Gary was very professional during my visit. He answered all questions in detail and helped me make improvements to my account. He was easy to talk to about and quite pleasant. I would highly recommend using him for all cellular needs. If”
“My goodness if there's ever a time to say THANK YOU ANGELICA! For the BEYOND EXCELLENT and AMAZING CUSTOMER SERVICE! PATIENCE'S (with my husband?)You were truly amazing! Metro PCS is lucky to have you! Again, thank you so much for your beyond exceptional service today!”
“Best experience I’ve ever had a cell phone dealership. Not only was the staff very helpful and friendly but the manager himself got five dollars out of his pocket for me to keep me from going to the atm. Maybe I’m old fashioned but that’s someone I wanna do business with. Never asked for me to pay it back never said when u coming back to Jb. So next time I was in town I dropped off a 20 he want there but I hope he got it. I’ll never shop anywhere else for a phone .”
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“Neha Wireless got rid of a nasty virus from my Samsung after I clicked on something I wasn't supposed to. Two days later while trying to install an app, Idk what happened, but my phone went weird, appearances changed, things went missing, and anxiety set in. I again took it to Neha. Both times, it took less than 3 hours to repair, and continues to be working fine. Idk what the going rate is, but the amount I paid was well worth getting phone back to normal and lessening my anxiety. I would recommend. Thanks, guys.”