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April 2024 by Ryan T
Closed during publicly posted hours on Saturday and Stil come Monday.
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March 2024 by Val Flowers
We went to activate phones, and the manager TISHA slipped up and didn't take our payment. She messed the whole thing up. Instead of taking our card, she hit cash.. and my husband didn't realize we had walked out without paying nearly $300. The next day, we start getting harassment over her mistake. She kept calling our phones and even with him at work. We finally go to complete the payment and have to pay in cash since she put cash on the sale that didn't go through accurately and she was about to mess up again and put the money in her drawer instead of the safe. If you're going to take on a manager position, know what you're doing.
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February 2024 by Andre Carter
I had a point s
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January 2024 by Cindy Oneal
I have been a customer for a long time. I have went to this store twice, and no one wants to sell me a phone. Tatiana, is not friendly, told me the website must be down and was going to let me just leave. I called customer service myself and got the problem fixed. I did spend about $250, but it was like pulling teeth to get her to help me.I thought maybe the first time she was having a bad day, but still the same the next time I went. The owner needs to do an overhaul on this store. I work retail and manage a store, and this was beyond ridiculous.
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January 2024 by Marc Allen
Always professional and extremely helpful.
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November 2023 by Mark Bishop
Wonderful service the transition from my old carrier was painless
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September 2023 by Roger Beck
No issues with anything.
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June 2023 by James Menaugh
My wife myself and daughter walk into the store and smell just like somebody's been getting high in there, the girl that helped us didn't hardly know anything about phones. The only thing she did was able to find my contacts but couldn't get them restored to my phone. We are considering moving over to AT&T
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June 2023 by Marcus Martin
Polite and quick service
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June 2023 by Rocco roland
Laziest people ever met, lie to not work
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April 2023 by Keith Holbert
Costumer service no help. Ive been with the same place with the same phone without missing a single payment. Couldn't get none of the free phones or upgrade they so often send to my phone. And the data is a JOKE, i watch 2 movies on my tv and its over. Metro sucks
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September 2022 by Davida Brown
My goodness if there's ever a time to say THANK YOU ANGELICA! For the BEYOND EXCELLENT and AMAZING CUSTOMER SERVICE! PATIENCE'S (with my husband?)You were truly amazing! Metro PCS is lucky to have you! Again, thank you so much for your beyond exceptional service today!
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July 2022 by Terry Wade
The white dude Josh had a gun on him while at work. Wasn’t feeling too safe. And he says he is the manager. It says on door no guns allowed. So why does he have a gun. He smelled like liquor and seemed like he was drunk as well. He was rude and brushed me off.
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July 2022 by Stacy Wagner
The staff at this location were very friendly and went above for my needs, much satisfied
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January 2022 by Tammy Book
Porsha is excellent. Went out of her way to assist us. Cheri is good also. Need to go see them for your cell phone needs.
