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July 2024 by Brent Martin
Great service been coming here for years. Worried after Eddie sold it would the service be the same and it was. Great group I use no one else for alignments
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May 2024 by Dragstrip Perspective
Best shop in NEA hands down. I drive an hour just to get alignments and tires installed here.
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May 2024 by Scott Davis
I have been doing business with them for over 20 years and they always take good care of me .
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May 2024 by asdf
Brought my vehicle up here to get an alignment. The price was good at $105. I got my vehicle back from the shop and the steering was crooked. It drove straight with the steering wheel at 1 o'clock. I brought it back again. Same thing, but now it drove straight at 11 o'clock. Brought it back for a third time and same exact thing. I'm pretty sure they didn't even touch it this time. I could understand if some suspension components were messed up and affecting the alignment, but they never said a word about it. I highly doubt they even checked. They obviously don't test drive the vehicles afterwards. Besides that, they never call to tell you your vehicle is done. You just have to spam call until someone gives you an update. I'm using Plaza Tire Service from now on, and I recommend everyone else do the same.
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May 2024 by Ben Vee
Took two of my cars there and after going to the dealer I was told it was a bad alignment. Both cars had bad alignment. After talking to them they told me they did not care about a review and also srated that " it's was like going to McDonald's and they put pickles on a burger and you didn't want pickles". I still don't know what that mean. Be careful of this place he told me out of his mouth he didn't care about reviews he does the work not focus on quality work. Not a good place at all.
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May 2024 by Zac Churchwell
Great company! Great Work! Great Service!
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May 2024 by Stetson Adams
Great place to go to get anything done on your car or truck! Friendly and affordable!
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January 2024 by trey wofford
All I can say is if you want good honest people and good honest service then look no further. Jonesboro Alignment is the place. They did a minor repair that we weren’t sure was going to fix it and when we went to pick our vehicle up they told us to take it for the weekend and then if that didn’t fix it there was no charge. Didn’t even try to get us to bring it back to them to do the actual repair that needed to be done. We took it back and not only did they work us in they had it done by the end of day. Couldn’t ask for better service!!! And my personal favorite they didn’t try to up sale us. They just gained a new customer here for sure. Thank you Jonesboro Alignment much appreciated!!!!
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January 2024 by Richard McCay
Had an appt set for 9:00. I sat there until 9:45 and no one ever showed up. Horrible experience. Would not recommend. I ended up leaving and going to Gateway.
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October 2023 by Brian G.
Honest people! They stand behind their work. Easy to make an appointment and they get you in & out fast!! Had multiple vehicles there with zero complaints. Happy customer.
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October 2023 by Jordan Clifton
10/10 recommend. Did a very good job on my 550. Was very quick as well
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September 2023 by Bill Clark
I went to Jonesboro Alignment for a second opinion after just leaving DNW with a non-refundable $607.58 receipt for extra front end work, leveling kit, and a computer printout of a failed attempt to align my truck. Even though DNW indicated my truck needed more work and extra parts before it could be aligned, Jonesboro Alignment corrected it with no problem, assuring me it was in good, safe condition. And get this, because of all I had just been through, the tech at Jonesboro Alignment did the assessment and alignment for FREE. I then hired Jonesboro Alignment to install a better leveling kit with alignment after. I can’t say enough good things about Jonesboro Alignment for helping me out of a very unsafe, confusing and costly situation.
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August 2023 by Josette Sanchez
Horrible place to get your routers or any alignment work here. Cannot rely on this place to have your vehicle ready for safe travels. I brought my car in to change routers and they did not place back the caliper bracket bolts in correctly they were lose and messed up my rim and they refuse to fix anything at no charge or low or even reimburse me for my scratch up rim.
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June 2023 by Benjamin Willis
Friendly, great work, very professional
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March 2023 by Michaela Metcalf
10/10 recommend JB alignment. They do such an awesome job, you're treated like family and you know EXACTLY what your vehicle may need. My husband and I have used them countless times and have never had a bad experience. Response time is great, which puts the cherry on top for my experience.
