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October 2023 by Kim Pollard
Lots of stuff for outdoors, biking, clothing, water bottles, some shoes. I asked about wide Hoka shoes and the lady kept referring to the store (as in ALL the stores) not carrying wide shoes, but online it stated that store had them. I left and went to the other store in the old "Sears" building on hwy 18. The guy there was much more helpful. I ended up buying a pair there. They also didn't have the color I was hoping for.
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July 2023 by Parker R.
Gearhead had my bike for 5 weeks to put on a new big ring. They where rude on the phone they kept interrupting me and would not let me talk. Picked up today because they hadn't worked on it, but they gave it back without the old ring and they said "we threw it away".
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March 2023 by Alan Rogers
Bought some shoes here recently and staff really knew the products and explained everything very well, took my Hoko shoes back with a concern and they looked at them and explained the issues. They were pleasant and not condescending to a novice shoe guy, I found it refreshing!
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November 2022 by Kimberly Awesome
This store has become my go-to store for outdoor apparel & gear! Staff so helpful and friendly! I won't be spending my time or money at any competitor. If Gearhead doesn't have it, they'll get it for you! The Uptown store is nice, also.
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August 2022 by Wes Howard
Great store! Gearhead outfitters for all your higher-end outdoor apparel and sometimes even an outdoor themed surprise you didn't even know existed. (Electric Surfboard/Kayak) it was in the store the last time I was there LOL! ✌️
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June 2022 by Joshua Doss
Best bike shop in town/several towns. Staff is cool as well.
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April 2022 by Daryl Wilson
They are a wonderful bicycle shop located downtown Jonesboro Arkansas. Great customer service and fast service when helping out a customer. I'm just going to rate there hard and fast service.
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February 2022 by A G
Customer service is Great!!! Andrew, at the Highland location, showed such interest in helping us choose an item with such an understanding, great energy and positive attitude!
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January 2022 by June Copenhaver
Lots of high quality clothing and shoes! Pricey, but the quality is usually worth it.
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August 2021 by Toni Tounsand
Quick service by the knowledge staff regarding shoe types , type of liners ,etc. Many available styles of shoes to choose from.
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August 2021 by SHERIE Combs
Fast, friendly service and had exactly what I needed.
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June 2021 by Aric Bokker
My salesperson was very knowledgeable and helped me decide on the hiking boots that are the most comfortable and supportive I have experienced.
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May 2021 by Jessica Lange
An incredibly kind salesperson helped fit my mom for shoes. I saw several salespeople with such patience and kindness for people-folks with all kinds of pains and issues in their feet- that it really made my day. I don't take for granted that kind of kindness. Thank you.
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April 2021 by Aquarius 88
Customer Service is the best!They make you feel very welcoming!Regardless of your race or gender.I’ve been to other places where it’s noticeable that they treat people different.I’ve been here several times already and Here they treat everyone the same. Care and Respect. Very knowledgeable about their products and help you choose the best items that fit your need(s).Thank you!!!!
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April 2021 by Nedra cook
Case was very knowledgeable, attentive and very courteous. Thanks
