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December 2023 by Jessica Mills
These folks are always so nice! Love our local Focus Bank people. Especially the one located on Red Wolf Boulevard.
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July 2023 by Cameron Johnson
Focus bank has been used by my family for three generations, but it ends with me. They're unrealiable to be trusted with YOUR hard earned money. They pose a risk to middle and low income families just trying to get by. They double charged me on all my bills which made my bank go into negative 3000 dollars. I couldnt pay my bills that day, my car was threatened to be repo'd due to the strict agreement I purchased it under, and I couldnt buy food for my family that day. Now, a almost monthly thing, my card will randomly freeze on it own. Nothing has been fixed about this. I end up waiting sonetimes up to three days, even four to be able to use my money. Im done putting my family at risk because of family customs. If my dad Bill was still here, he would have a cow.
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August 2022 by zachary
Would give 0 stars went to do a night deposit of 240 at the ATM and it took 40 dollars of money and the bank shows now record of me using my card when I'm on camera at the ATM at the bank and than they want to straght up call me a lire and the ATM ate my bank card as well
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July 2022 by Joseph Gothard
They’ve always treated me well. I have no desire to bank elsewhere.
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February 2022 by zachary myers
Would give 0 stars went to do a night deposit of 240 at the ATM and it took 40 dollars of money and the bank shows now record of me using my card when I'm on camera at the ATM at the bank and than they want to straght up call me a lire and the ATM ate my bank card as well
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August 2021 by Season Miller
Everyone is always so friendly and knows me by name.
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May 2020 by candy williams
Thank you guys for taking care of business in a timely manner and your friendly smile and attitude makes me feel right at home. Your appreciated
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January 2020 by Glenn Hannon
I would give a negative rating if Google had it. I see why focus bank has a low rating. Focus took sides with a company that stole money out of my account on a unauthorized draft I canceled days earlier. They believedvthe company with false documentation over my true bank account. I canceled straight days earlier before draft. The same day straight talk took draft anyway unauthorized I had AT&T account started. But focus bank took sides with straight talk false documents. If I had 2 phone bills on one phone number that should be proof enough that straight talk screwed me over. And now focus bank screwing me over also by giving lying straight talk the money back. I would advise not to do business with focus bank or straight talk. They both did me wrong. I will be pulling my account and I was getting ready to add my small business account. But not now. I even had a friend planning on going to focus bank but not now. I will tell everyone I know how focus bank screwed me over and believe false documentation from a business over one of there own customers. I give focus bank a negative score.
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May 2019 by Alina Downum
Great bank! Friendly and fast. It was very easy to setup an account and their online banking is user friendly.
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March 2019 by Nita Cox
Been with this bank for 11yrs. Great friendly service, very helpful staff...
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May 2018 by Levi Jesse
Banked here for several months. Enrolled in overdraft protection. But they do not honor that because that only applies to their Debit Card (Which was NEVER told to me) and not your actual account. I went less than 3 dollars over and now have over $70 of late fees. They will not honor what they told me from the beginning. BEWARE if looking for a new bank. Nothing but Problems here at FOCUS BANK
