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December 2023 by Shannon Newerth-Henson
The company that I work for hosted a manager training in the Community Room at First National Bank. The FNB team was a pleasure to work with, especially Elea! We felt so welcomed and appreciated us using their space. The Community Room is BEAUTIFUL! I highly recommend hosting your business after hours, trainings, or other corporate event at this location. Thank you, First National Bank!
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December 2023 by Rizz Lord
The bank on hilltop are great professionals,polite and care about there customers but the one on highland and Southwest they are not polite most of the time and unprofessional and customers are not treated polite most of the time like 9 times out of ten I have seen this behavior towards more than me. Especially people of color .So hilltop 5*, Southwest 3*, and highland 0* so only hilltop gets 5 star from me
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July 2023 by Matthew Braxton
I came in today to close all of my accounts with this bank. The customer service representative, Keithan, was so patient and understanding about my situation I decided to remain a customer. I greatly appreciate when those go out of their way to listen to my concerns when they do not have to. First National isn't just a bank, it's a family.
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December 2022 by Cynthia Ramsey
The bank with great customer service I know cause my mom banks there and I wanna thank Tony futrel and his secretary and the entire first national bank family for all that they have done for mom and my dad who past away 0n 9-5-18 thank u so very much y'all have a blessed day
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August 2022 by Lyndi Martin
I love banking here! Everyone is so kind and helpful!! Josh Nelson especially was such a friendly face and extremely helpful with wonderful manners!!!
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June 2022 by Chad White
This is a great bank. The employees are all professional, knowledgeable, and kind.
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December 2021 by Terri Ann Burrow
I switched all my banking business to FNB based on all my positive experiences there prior to.I personally recommend FNB. I believe they are a true relationship bank.
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March 2020 by Becky Judd
This is the best bank you can ever have, GREAT CUSTOMER SERVICE
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July 2019 by Goldie H
I switched all my banking business to FNB based on all my positive experiences there.I personally recommend FNB. I believe they are a true relationship bank.
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February 2019 by Terri Rorex
I switched all my banking business to FNB based on all my positive experiences there.
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December 2018 by Crowell Complete Crowell
Had identity stolen they fixed the problem and reimburse money back . A pleasure doing business at First National Bank thanks.
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November 2018 by Nicole
Tara, is awesome! She worked and worked with me even though I was probably the most frustrating customer she had today! Honestly, kuddos to her and awesome customer service!
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August 2018 by Kevin Bush
Was talked to in the most rude and unprofessional manner inmaginable. Called the main branch and was basically called a liar. Said they won't do a thing about this employee because she is a great customer service person. Well I've worked in customer service my whole life and I beg to differ. You just lost my business as well as the rest of my family's.