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November 2023 by Peggy Hester
Everyone is great that works there
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September 2023 by John Ivy
We have banked at 1st national for over 30 years. But to be honest, getting a lone from this bank is impossible unless you are rich. If that makes sense.
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November 2022 by keith ooten
Leann Wright and Chuck Palmer are life savers! the teller put our checks in the wrong account and the banks are closed today -Veterans DAy. But these 2 went above and beyond to fix the problem even on their day off! 5 stars to these 2
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September 2022 by Sarah Sebesta
I called about an issue that I had this morning, the first lady that I spoke with was really nice, and helpful. I called a second time because I never heard back, and the lady that I spoke with was very rude and handled my issue very unprofessionally. I think that her name was Trish? Very unpleased with how this issue was handled.
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May 2022 by Dee Noble
They are great people. Ms Debbie been holding it down.
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February 2022 by Karen Lyn Butler
Been banking with 1st National Bank for 22 years! The employees are very kind and courteous and the loan officers are awesome!
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November 2021 by William Gray
Love this bank banking there over 10 years never had problems and say all teller so nice and enjoy time banking
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September 2020 by Terry Adams
Love this bank. Have never had a problem. Been banking with them for i believe 14 years now.
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June 2020 by Angela R
I’m just wondering if the bank has been cleaned properly considering someone posted here that they were positive for COVID. I come in usually on the first of the month and if someone was positive for that recently I guess I have to go elsewhere. And that upsets me.
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June 2020 by Juan M
i was in this bank on highland a coupl days ago and I just test positive for covid. I sorry, didnt have mask on.
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May 2020 by Alias myriad
I was just in the drive thru, and the young man with the initials "CM" was the one who helped me. H was extremely rude about the transfer I was making, and didn't give me the proper receipt. I pay rent through this branch all the time and never had a problem with their customer service until this guy. I sincerely think he needs to be retrained as far as guest relations are concerned. Also, he might as well take the mask off if he isn't going to wear it properly.
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May 2020 by Jake McNichol
This place is an absolute joke, I believe they actually print the money inside, they must because every single time I come here I sit in the drive through for no exaggeration 25 minutes easily they are absolutely terrible
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March 2019 by Carlene Popejoy
They have serious technical issues. They won't let you access your money at random times. When you go to the atm you will get a message saying "Your financial institution is down." Just this last weekend for the FOURTH time it happened again. We were at a Local business that had to turn away 8 customers in the 20 minutes we were there simply because their debit cards wouldn't work. (It's also important to note that all other bank cards were being processed without any issues) I seen one woman asking a person to help them buy formula for their child. For this sort of indiscretion to continue to happen especially without notice is unacceptable. When I made this branch aware of the issue they blamed it on the local business. Definitely not a way to run any sort of establishment. For some reason they are hiding these discrepancies from the public and refusing to acknowledge the mistakes. I've been with this bank for years but with this going on I'm switching banks because what's the point of using them if you can't access your funds whenever you want to. I lost all respect for the ones running it. Mistakes happen. It's what you do to correct them that shows your true intent & they clearly have not intentions to correct this issue.
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September 2018 by Kevin Bush
This branch on Highland drive is the worst excuse for a bank I have ever visited. The manager Meaghan is completely incompetent and is the most rude human being I have ever dealt with in my life.
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September 2017 by david_ kg1984
Very friendly and makes time. Especially Justin and Beverley.