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February 2024 by Cheryl Wince
Only had minor.problems with wi d storms but overall good service
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February 2024 by Chris Martin
We recently had Empower install fiber internet in our home. The technicians, Cory and Matt, called to inform us they were on the way and arrived right on time. They were very courteous and efficient in their work. They took the time to explain everything they were doing and always asked if we had any questions. The whole process took no more than an hour. After we were hooked up, they helped to make sure all our devices were able to connect. We look forward to fast, reliable service from Empower.
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February 2024 by Bad Headshot77
Great service from their fiber internet and their lovely team. Thanks empower!
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February 2024 by Justin Craig
Took a week to get an answer while trying to set up new service, once I finally did the guy was pretty helpful, no issues with that part, got me set up pretty easily, explained it all well enough. This was roughly January 8-9. Scheduled my install for January 30 which I thought was a pretty long turnaround time. Price is comparable to every other provider I’ve talked to.
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February 2024 by Fishtj61 Smokey1961
Empower does supply a good service, but they are too expensive. A disabled person doesn't even get a discount on there monthly bill. I'm in the process of looking for a cheaper service.
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February 2024 by Ginger Hufstedler
My mom’s internet is always having trouble, and when it’s down, it’s out for awhile. They should discount the price. There is no sense for internet to have this much trouble with today’s availability of fiber optic options.
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December 2023 by GA Day
Service has been great so far! (2 months)
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October 2023 by Preston M.
Best internet ever, staff is so friendly and helpful?
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September 2023 by Joshua “Overload” Mayer
I got you're services today, the tech was amazing and a great guy. The fact that you prevent and block pages is why I'll be canceling my Internet so soon already.
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September 2023 by Chris B
We Have Empower Broadband and it Works Great!! Customer Service has always been super helpful when needed!
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August 2023 by Denise Kaleta
Somehow my line broke on Thursday. Had a 2pm appointment for Friday no showed then 4pm no showed showed up at 6pm to put a ticket in, now it is Monday still no internet. Might be Tuesday is the answer I get. 6 days with no internet but they will pull the payment tomorrow I bet. Looking at other options. Shouldn't take a week to get service back up. Disappointed
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August 2023 by Jennifer Middleton
Empower is the best internet service around! They have the best customer service and if you have problem they fix it fast. My service was down day before holiday and they went out of their way to make sure our service was back up. I just have to say I really appreciate it and I recommend them to anyone.
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July 2023 by Rachel Hostetter
The tech who came to deliver our new router and set up our network and password was friendly, informative, and expeditious. We were able to get service within 24 hours after a big storm.
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July 2023 by Phill Carr
Guy who did my install went above and beyond to run fiber correctly. Had bad install before before them, and he came in and fixed issues and made it look fantastic. And BONUS was very kind and courteous. Not use to getting this good of customer service.
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June 2023 by Billie
We have internet with them no problems it's good