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September 2023 by Wanda Gatewood
Great friendly customer serviceStephanie was awesome..I explained what I was able to do and she and her Team made it happen.Very pleased with the services
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September 2023 by Tim Swearingen
This was a far better experience than the one I had with Berlin City Nissan (it isn’t lost on me that I never got a survey after that hot mess, I guess the dealers get to pick and choose which customers respond). I needed to complete the 30k service and Jordan fit me into their busy schedule. What’s more the work was done in less than an hour. I very much appreciated Jordan’s can-do, pleasant demeanor, and will be back if the need arises (we travel through this area twice a year during our trips to/from Maine for the summer).My only opportunity for this dealership is that I was unable to schedule the appointment through the website. While it worked out okay in the end, that was the first time I had ever experienced this with any Nissan dealership.Thank you Central Nissan and especially Jordan, for the exceptional expericence.
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September 2023 by Rich Busby
Experience was great. Stephanie, my sales person was very helpful and professional while working with me and my wife . She was very well informed about the inventory and was extremely helpful on a very hot day. She meet all of our expectations. She went above and beyond while we looked and drove at least 5 cars.Thanks
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September 2023 by Tammy Kelly
Tomorrow 9/1/23 will be a week sense they have had my daughters car, just to replace a belt that they replaced a month ago and it came off, they told her Tuesday 8/29/23 that the water pump was loose, I guess they didn’t catch that a month ago…but said that it needs to be replaced so they ordered the part. Here it is Thursday after $482 dollars on a rental and still no car?? They are rude when you talk to them on the phone and all they do is give you the run around. My daughter is young, this is her only vehicle that she needs for work !!They don’t care!! She ended up having to borrow a friends extra car because she can’t afford to keep renting!! Beyond ridiculous!!
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September 2023 by Kayla Potter
Will never return, was down right aweful! David and Brian being the worst! Held our car for 2 weeks to do a 5 min video for warranty to fix the transmission that's been messed up for 30k miles. They wouldn't take our calls to check and see when to pick it up then got hostile when we showed up with cops to pick up our vehicle saying he was about to send the video but now he won't and not to come back not that we would after everything they've put us through..
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August 2023 by Lauren O.
The worst! Have never bought a car in Jonesboro before, and from here on out will go back to Memphis to do so. Bought a brand new car, process was rushed, got home and noticed it had marks all over it from the plastic it was transported in. Called immediately and they told me to come in next time I'm off and they could fix it... fast forward, I take it up there on my day off and they say they don't have time to buff it out that day but to come back and they will give me a loaner--the earlier they could get me in was about 4 weeks out... keep in mind this is a BRAND NEW CAR! After that, my car has an issue that is a recall problem. I told them what the problem was and they knew exactly the cause and said it could be fixed in just a couple hours. I take it in as scheduled, they tell me I have to bring it back a week later... so I ask for a loaner car bc I work full time and have 2 kids and my husband works out of town... well supposedly they aren't allowed to give a loaner! All in all this has just been the worst experience, and I definitely will not buy here ever again.
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August 2023 by Charlesse Thompson
We weren’t really looking to buy a new vehicle but, Stephanie was fantastic!! She showed us a couple really nice vehicles but we found a truck that we couldn’t live without. She was patient and took the time to explain everything and made sure we understood. We’ll definitely go see her again when we’re looking to trade in the other vehicle.
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July 2023 by Sara Kopp
It was the first time I had bought a car without my husband or anyone and Stephanie Kendrick was so helpful. She made the whole process easy. Found me exactly what I was looking for.
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July 2023 by Christy Baker
Absolutely the best service department in NEA. Jordan is the best at accommodating me with the appointment day that I need and explains the maintenance in detail that is needed to my car. This lady knows her cars!!!
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June 2023 by Renee Gadberry
We had the absolute best experience at Central Nissan! Stephanie was the best salesperson we could have ever asked for! She was very knowledgeable and personable. She made us feel like a good friend and was very patient with our questions. The whole team made us feel comfortable. We will definitely recommend Central Nissan and Stephanie to anyone looking for a new or used car. And we will use them again when we are in need of another vehicle!
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June 2023 by Staci Goodman
Our salesman Andrew, had answered initial questions via text with us and that helped to narrow down our choices, allowed us to know if this was a good trade for us, shared information about the vehicle and over all he was very helpful and knowledgeable. We completed our deal in about 1 1/2 hours. In the past I know this has taken all day and was something I certainly dreaded. Andrew made the process easy and fast. Finalizing/closing the deal was so easy with the advanced technology that Central Nissan has in place.
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June 2023 by Brittney Mcnamee
Melissa was fantastic. We were a priority and treated with the utmost respect and kindness. They stayed late and had a smile on their face. It was a great customer service experience. I also received a text from Melissa a few days after checking on me. They were GREAT!
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June 2023 by Lauren Pickle
Carl was amazing and dealt with my indecisiveness for weeks prior to our purchase. He’s the reason I came to Central to give business from his patience and helpfulness alone.
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June 2023 by Lana Quinn
Very pleased. Andrew was a great salesman, very informative and helpful. The whole experience was quick and professional.
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May 2023 by Hunter Reynolds
Alan and Brian were very helpful in finding my wife and I both vehicles that were exactly what we needed and within our budget. Alli was extremely helpful when I had work done on my vehicle. She kept me updated on the progress and even sent me pictures of documents I needed for my insurance provider that I left in my car while it was being worked on. Hunter made the finance aspect of the purchases very understandable and has the patience of a saint. Overall, the staff was pleasant and professional. I would definitely recommend coming here for your Nissan vehicle needs
