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January 2024 by Dilum Sam
Worst customer service experience ever I had. I wanted to request a balance confirmation letter from the fayetteville, MLK bank, and was directed to customer care. I was waiting for almost 45 min but the request was unanswered. Do not recommend this poor bank service.
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November 2023 by Johan Smal
Fantastic service.
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December 2022 by Grandma Rudith
Corrupt bank charging people 5 dollars to cash a check
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October 2022 by Patrick Gross
Excellent
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October 2022 by Robert Lyn
The best service with a smile.people greet you upon entering eager to serve you. The best bank ever in Jonesboro Arkansas # Ask for PAULA HENSLEY #1 BANKER IN THE WORLD! THANKS
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September 2022 by Mattie Jackson
Chuck is always super friendly when we come through! Always has a positive attitude.
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August 2022 by Andrew Lowery
I have never had a bad experience with Arvest. Opened an account in Fayetteville, AR ten years ago and opened one here in Jonesboro, AR two years ago. Great bank with great people working for them.
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July 2022 by AMAYSEN DETAILS
Great customer service, extremely nice staff
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March 2022 by Brittany King
Customer service is EXTREMELY POOR. Once you tell them that you're not a customer of theirs, they act like the last thing they want to do is help you. I would NOT recommend this bank just by my first phone call. Customer Service is everything seeing that most things are over the phone/online these days and I did not get a good feel.
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December 2021 by Robert Dyess
They charge more then regions to cash a check and require 2 forms of ID. Greediest bank in town. I have no questions for you. There is no legitimate reason to charge. Only you and Regions do. Hassling me about it won't make it ok.
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December 2021 by Destiney Locke
Went to them for a loan. Unprofessional and exhausting. Don't recommend them for mortgage loans. Especially first time home buyer, like I was.
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October 2021 by Ramona Brown
Been banking with Arvest for years and moving state to state with this bank always helpful to me
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December 2019 by Erica Sullivan
Worst Bank EVER!!! We have had an account with them since they bought out Bear State Bank. They have held transactions for a week at a time and started charging us a monthly fee for our basic checking account. Terrible customer service as well. Also they hold a $250 check for days before putting into your account and I'm not talking about a personal check I'm talking about a check from another Bank!
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December 2019 by Jordan Davenport
Been using this bank for 10 years. Will not be back. Terrible customer service. Can’t cash a check that is theirs without an account and then they charge you!!! Crooks to the max.
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November 2018 by Sarge Pepp
Bear State was a great bank. Haven't had any experience with Arvest but they started off bad in my book. When Heritage Bank was bought by Bear State they did all of the changeovers for drafts, direct deposits and account numbers. Then Arvest bought Bear State and Arvest has dropped everything in the customers laps. I pity the elderly who don't know how to do all of this. I will give them a chance but I was tempted to just change banks. You should have thought about talking with customers before you shoved this down our throats. This change isn't good compared to what Heritage and Bear State was. I had a interest bearing account and here you want to charge me $6 a month. I'm putting more of my money with another bank instead of in checking with Arvest.
