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January 2024 by Brian Shepherd
These guys are always willing to run the codes on my car and are very knowledgeable and friendly
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December 2023 by Marla Gozell
They always have the parts in stock.
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September 2023 by Shalauna Rack
I went in today to get a new battery that I was told had a two year warranty when I purchased it. Apparently the person that rung me up didn’t ring up the right battery, which was cheaper, but only has a one year warranty on it. So even tho the battery that’s on my car says the brand and style of the battery I got they would not honor my 2 year warranty and expected me to come out of pocket a extra $200+. The General Manager Ricky had every excuse in the book to not honor my warranty and I think they need to get it together at that store. No compassion, no care in the world just I can’t do anything for you? Although it was one on the workers that made the mistake, I later on have to suffer for it. He wasn’t concern about anything but getting me out that store because I was a bother to him. Will be waiting on his district manager to contact me (Vince). Which I asked for his number and cooperated number and he provided me with a customer service number and he couldn’t give me his district manager number. But in fact could have took my name and number and gave it to him. What are you covering up? Why be a manager when you can’t handle a simple solution. At least take the money I paid off of the 200+ battery knowing it was a battery that came from this company, the battery was a different style on my car, (better and 2 yr warranty) and you see the purchase date was Oct 2021! They will try anything to get you to spend and lose money. Inflation is already crazy right now!! Highly disappointed and I still maintain myself emotionally through the whole (waste of time) process.
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July 2023 by Angela Davis
The people in this store on highland Dr in Jonesboro are very friendly and helpful . If you have any questions and they don't know the answer they will do their best to find an answer. This the best auto parts store I've been in.
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July 2023 by Jason McCall
Went to the other 2 competitors and were treated like an idiot. Then tried AAP. Bailey was great. Helped find the part…not in stock, but he ordered it up and will be delivered tomorrow. I wish I could post a photo of me deleting the competitors app and installing the Adv Auto App. Fortunately for them, my old car will require me to spend $$$$ at advance auto in the years to come ?
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June 2023 by Tommy Griffin
Great customer service. Kudos to the new guy there? Sorry I didn't get his name?
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June 2023 by Rocco roland
Good straightforward people not my usual place however I definitely recommend it maybe a couple dollars higher but like I said good place good people and maybe a few more things in other parts
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June 2023 by Jennifer Delong
Craig guys in here always take care of me and do not make me feel any less for not understanding exactly how my car works.
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June 2023 by Harold Tinsley
Went to the store on Red Wolf looking for a tool and was told that the store on Highland had it in stock but when we got there the manager looked at the computer and showed us that it was not a stocked item.
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April 2023 by Josh Martin
Nice people. No complaints.
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March 2023 by Wendy Spencer
I always go to this location because they most generally have what I'm looking for in stock. Most other locations don't and need to order it.
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February 2023 by Jonathan Salazar
Helpful! Knowledgeable! Great customer service! I always feel welcomed to grab my auto parts from here.
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January 2023 by OwlMomma92
Great customer service and always willing to help...
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January 2023 by KingdomChild Leola
I went in to purchase a new battery, because the freezing temperatures killed the battery. He replaced the old battery,and put in the new battery. Thank you Advanced Auto.
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January 2023 by Marcus Woods
Great service here. I'm not sure who the manager is anymore, but they always take care of me there. Excellent information and prices.
