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August 2024 by Ebony Carter
Honestly, one of the best storage facilities I've rented from. Setup from the beginning was easy and reasonably priced. I would recommend them to anyone.
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August 2024 by WES WES Y'ALL For ALL TIME GREATS
I am grateful for the service. I appreciate Ashlyn for her help in my process ?
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August 2024 by Angela Cox
Convience and safe.
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July 2024 by Jenna T
There's no onsite management anymore or they hide. They are overpriced and your stuff isn't safe to store it. Don't get a storage here. You'd be better off giving your stuff away to a church. After you give it away, take the $100 a month or more you'd waste here and burn half the money, get some pet rats and feed them your family heirlooms, and take the second half of your money and give it to someone you despise. At least you'd cut out the time you'd have wasted trying to find customer service with them, paying too much money, having your stuff stolen, and rats eat what is left. Since no one works there they should have plenty of money to get an exterminator, maybe some security, or maybe even do something with their cameras they have up. Don't rent here, go across town, it is cheaper and safer.
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October 2023 by Ruby May
Had troubles at first but they got right.
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August 2023 by G. Rob Picklesimer
Easy and very stressfrer
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June 2023 by Shane Roderiguez
Very good experience. The staff was very friendly and easy to talk to. Glad i didnt have to talk to computer. Thank you very much !!!
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June 2023 by Heather Martinez-Law (Yvonne)
Run down & too pricey.
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May 2023 by Heather “Yvonne” Law
Run down & too pricey.
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April 2023 by Celeste Williams
Started using this facility when it was family owned. Now that it is a corporation, caring for customer belongings has disappeared in my experience.
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November 2022 by Elizabeth Mijangos
I had 2 units at this place I had them for a few years when her dad was there. After he left my 2 storages got broken into and they claim they tried to contact me. Remind you I paid my storage and everything NOT ONE TIME DID THEY TELL ME ABOUT IT WHEN I CALLED TO PAY MY PAYMENTS. I go there one month to pay and that's when they tell me it happen 2 months ago. REMIND YOU I HAD PAID THOSE 2 MONTHS. NOT ONE TIME DID THEY SAY ANYTHING. THEY REFUSED TO DO A POLICE REPORT OR EVEN SHOW CAMERA FOOTAGE SO I COULD DO A REPORT.I WOULDNT RECOMMEND ANYONE TO USE THIS PLACE UNLESS YOU WANT YOUR STUFF GONE.PSA THEY STILL HAVENT PAID ME FOR THOSE 2 MONTHS.
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October 2022 by Diane Laurent
Do not rent from Budget mini storage at Carver Lane, Jacksonville. They red locked my unit and when I finally got ahold of someone on the phone it was a call center who could do nothing ut take my name for someone to get back to me. When the office finally called me backThey would nNot give me the combination and kept saying they didn't know why they did that, couldn't find the file. I had my reciept for October because I had to go to the office on MacArthur in north little rock on the third because online and phone payment option wouldn't recognize my number. On the 4th of October went to unit and was locked out. Unprofessional. Just Don't rent from here, it's not worth the trouble.
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October 2022 by Genghis Jhan (Dienysus)
None of these reviews are for the new litigious owners/management. 13 page lease, are you kidding? Certainly hope they aren't doing anything wrong, that they feel so compelled to cover anything they can think of up. Best wishes to those involved with them. Update: Not taking enough risks in your life? Well BMS will sure help you out. If you've ever thought it would be a great idea to store your things in a dark cellar, dungeons are cool, or maybe you just didn't get mugged last night; Budget Mini Storage has a treat for you! Dark hallways with no lights, and no doors to the dark hallways add to the excitement! Am I going to get mugged?Maybe attacked by a possum or raccoon? Maybe my possessions will still be there if someone didn't all ready use this opportunity to steal my belongings! Oh how exciting! I need less security and more instability in my life, please let me worry about something in my life that should be the last thing I think about... Thank you BMS!!! I would say you get what you pay for, but they are nearly twice the price now, not hardly in the budget, they don't even pay the light bills apparently. Honestly, do not get a storage here. The exterior storage units are no longer enclosed, and the gate is open half the time to the interior units. They need someone on-site everyday and a working number where you can call and talk to someone who can actually help. They can't do any of these things, and the units are subpar to the competition. The price is nearly double and there is no reason to have my storage shed here any longer, 5 stars down to 1. The extra star is for the years the storage was worth it. Overpriced, low quality, insecure. Check out Northgate Mini Storage. 10x10 for $40 half the price, nicer part of town, and onsite management. Hopefully, BMS gets their act together or sells it back to Red's family. So long BMS, and thanks for all the fish.
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October 2022 by Diana Newby
I am having a real hard time contacting management. I can't get anyone to contact me about the website. I have left 4 messages. I left 2 with the customer service guy, and 2 on the message app on Facebook. Starting to get really angry!!
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October 2022 by Genghis “B-Dizzle” Jhan
None of these reviews are for the new litigious owners/management. 13 page lease, are you kidding? Certainly hope they aren't doing anything wrong, that they feel so compelled to cover anything they can think of up. Best wishes to those involved with them. Update: Not taking enough risks in your life? Well BMS will sure help you out. If you've ever thought it would be a great idea to store your things in a dark cellar, dungeons are cool, or maybe you just didn't get mugged last night; Budget Mini Storage has a treat for you! Dark hallways with no lights, and no doors to the dark hallways add to the excitement! Am I going to get mugged?Maybe attacked by a possum or raccoon? Maybe my possessions will still be there if someone didn't all ready use this opportunity to steal my belongings! Oh how exciting! I need less security and more instability in my life, please let me worry about something in my life that should be the last thing I think about... Thank you BMS!!! I would say you get what you pay for, but they are nearly twice the price now, not hardly in the budget, they don't even pay the light bills apparently. Honestly, do not get a storage here. The exterior storage units are no longer enclosed, and the gate is open half the time to the interior units. They need someone on-site everyday and a working number where you can call and talk to someone who can actually help. They can't do any of these things, and the units are subpar to the competition. The price is nearly double and there is no reason to have my storage shed here any longer, 5 stars down to 1. The extra star is for the years the storage was worth it. Overpriced, low quality, insecure. Check out Northgate Mini Storage. 10x10 for $40 half the price, nicer part of town, and onsite management. Hopefully, BMS gets their act together or sells it back to Red's family. So long BMS, and thanks for all the fish.
