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November 2024 by Linda Bailey
Had to get a new phone for my husband, went in to the Jacksonville Verizon, October 31st, they helped me figure out how to file a claim, they were all very helpful, especially , Hunter Verbeck, the Store Manager he was very helpful and they were all friendly. Went back the next day and Hunter helped me with getting a new phone and got it all set up! These are all awesome people in this store, I would highly recommend them!!
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September 2024 by Roger Mumert
Carmen was knowledgeable and very patient with me transferring my account to Verizon and buying a new phone. She is an asset to her company!!!
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August 2024 by Hunter Dean
Fisher was helpful
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August 2024 by Matthew O’Keefe
Quite a smart and intelligent guy. So very friendly too. I’d request him for my next visit.
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May 2024 by kristi hall
Amazing Service. Very Thorough. Good Listeners. I will never go anywhere else! The drive is worth it to be cared for by an independent dealer!
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May 2024 by Farrah
Kiya Miller was great! She helped me with what I needed made sure I was all ready to go and even saved me money. I highly recommend this store and her. Great customer service!!!!
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April 2024 by kevin styron
Austin Neal at the Jacksonville store, did a super job with my phone purchase. He also managed a store full of customers as he was alone while other associates were in training.Thank you very much!
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February 2024 by Bruce Fica
Fisher helped with my upgrade today and he was fantastic at explaining everything, effective communication and is very direct. Great service at this store.
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November 2023 by Kim Terry
Good help appreciate all the work
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July 2023 by Paula Smith
Katie created a fabulous five star experience! Katie was kind and kool while flying solo! Katie put my needs first and was thoughtful throughout my experience: thanks Katie for being the best part of Verizon!
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May 2023 by Valenti Thomas
Devin has excellent customer service skills, patient and informative. Very friendly! Deserves a promotion immediately!!!
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May 2023 by BJ Houston
This store and its employees (I was assisted mainly by Ally) was all that I had been told about it. I experienced excellent service accompanied by a professional, caring attitude that was exhibited in a genuine manner. I would definitely recommend Verizon in Jacksonville!
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April 2023 by nelson terry
Good help appreciate all the work
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March 2023 by jack russell
The experience we had @ the Verizon store was wonderful. Ally Wallace & Devin was great Saleman. They both took the time to explain our questions.
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March 2023 by steve holford
Great place, Great personal help in setting up Verizon, service ?