“Had to get a new phone for my husband, went in to the Jacksonville Verizon, October 31st, they helped me figure out how to file a claim, they were all very helpful, especially , Hunter Verbeck, the Store Manager he was very helpful and they were all friendly. Went back the next day and Hunter helped me with getting a new phone and got it all set up! These are all awesome people in this store, I would highly recommend them!!”
“Very kind and helpful customer service. I always find metro to be upstanding in customer service and helpful solution. Thank you Crystal for your help and friendliness in the shop today. -Metro, give Crystal a raise.”
“Josh and Ian were both super helpful with my multiple transactions I had in a few days. Not only did they answer all my questions but they were patient and welcoming. Thank you! Will def be back”
“Jeff was able to help us find new phones at a reasonable price and transferred all of the information from our old phones for us. He was polite and friendly and got us taken care of quickly.”
“Went into the store today for help with a SIM card issue. Carmen was AMAZING. She was so helpful a and kind, trying multiple fixes to help us with our issue. We are very grateful to her for her problem solving skills and kind mannerisms. She was also so sweet to our little one. We were on our way with a new SIM and fixed phone quickly. Thanks to her and Jen (virtually) we will be using this location from now on.”
“The AT&T store in Jacksonville never fails to provide me with what I'm needing in a professional and timely manner. The reps there know exactly what they are doing and seem to be a great team. They make my service provider easy and worth while. Connor was very knowledgeable and helped me fully upgrade my phone and transfer from my old phone. Thank you, Connor and Caleb.”