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July 2022
We signed up for internet and received our modem. Over a week later we still don’t have internet. I’ve had 3 tech appointments all cancelled by Century Link without anyone telling us. They keep saying “there’s an outage” causing the issue. Now they’ve rescheduled us for a week from now. This is absolutely unacceptable.
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October 2021
Their service is not consistent. It randomly disconnects for literally no reason. Which in 2021, is genuinely not acceptable.. I found myself constantly having to restart the router in order to get decent performance. For this reason I never really have trusted DSL.
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October 2021
Don't bother. They'll give you a setup appointment, then cancel it the day of, then schedule you another one for a month out then cancel it. Then schedule you another one for a month out. And never come setup your internet at all
