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“They saw my Shih Tzu on an emergency basis. They were very efficient and professional in all areas. I will definitely use them again and I highly recommend them.”
“Had an emergent situation. Worked us in on the day of the call. All the Vets in Hot Springs Village are not taking new clients.
Only downside was Google maps took us to a different location on Kayla St. Close but not the correct address.
We are very pleased with our visit. Pleased with the staff and the Vet. All our needs were met. We have found our new Vet practice. Thanks again.”
“These people at Fletchers are the best. They took very good care of my dog. The Vet actually cares about the animals more than the money. She's awesome and affordable.”
“We were on a day trip away from home, when our dog suddenly fell ill. She's an older pup with heart problems so we thought maybe her time had come. We called around hoping to find a vet able to see us while driving to this location bc it was closest. They took us in right away, moved some patients around just to squeeze us in. They were all extremely nice and the Dr explained everything clearly and gave us so much comfort and peace of mind. They sent us on our merry way with some new meds for the lil potato. Very thankful we ended up at this vet as opposed to the others in the area.Taters is doing better this evening. She might've just had too much excitement for the day!!!”
“The staff is friendly and helpful. Mark explains everything and does everything he can for your family pet. They are all very kind and treat your pets with care.”
“LHAH is great! They love my Mia and treat her so well! They got us in quickly even though there was a medical emergency with another pet. We love Dr. Brian and the staff at Lake Hamilton Animal Hospital!”
“5 stars because of the office staff is outstanding! The fill in Vet however, I am not impressed with.
The practice's Vet called me back to see if I had any questions, I voiced my concern with him. Handled my issues with professionalism and corrective action. Well done.”
“Quality care and compassion for the patient and their family! Katie, the vet, was extremely compassionate and caring for our Zen. Zens journey to the rainbow ? bridge was gentle … Entire staff were wonderful ♥️”
“Honestly I normally only ever go to hot springs or lake Hamilton Animal hospital but I have to honestly say that it saved my life and my baby's life taken him to Kelly's veterinarian clinic because not only do they work with your budget as well but they don't have to make you leave your pet there and drop them off you get to sit in there with him like a real kids doctor appointment and I'm sorry but to me that's what my babies are are my kids. They were very sweet very clean didn't seem to have too much going on at one time that seems like if they did they would be able to most definitely handle it. I will be definitely choosing this veterinarian from now on thank you Kelly's...”
“Dr. Brian Peters and Lake Hamilton Team cared for our Dolly with the same love and care that we would want for any loving member of your fur family! Thank you everyone for caring for our girl like she was your own. And remembering us around town and asking us how she was doing during treatment…meant the world to us.”
“5 stars is not enough for this team. We have happily used The Pet Clinic for several years. Recently however, Dr Miller and Dr McKnight definitely saved our dog’s life. Our Labrador had a blockage in his intestines and wouldn’t eat or drink. They did surgery on him, found and removed all the blockages, and quickly got him back on track.”
“This is more of a response to minister Iva Lehman D. I was going to just get on and give a review but seeing that one I feel I need to respond. She has already been called out on next door by another customer about her attitude. I was Dr Bilby's next appointment and already being put in the exam room when this lady came in and was yelling at everyone. I was being put in the exam room at about my appointment time, maybe 3-4 minutes early. She was not just 8 minutes late. The receptionist did a great job. I left the door open to listen to the crazy. I wish I had recorded it so I could show everyone on here. I have been to many vets over my life. I love Waggin wheel and wouldn't go anywhere else anymore. To the reviews saying that the phones were awful, yes they kind of are, but my entire 30 minute appointment the phone barely stopped ringing. They seemed to be doing their best. I think they are hard to get into because they are so good. But hey hopefully if these crazy, aggressive, angry people leave there will be more care for the good people in the village and their pets! And to the lady's comment that her doctor wouldn't do this, that is complete bs. I worked in the medical field for decades. If you are not early and done with your paperwork by your appointment time you will likely be turned away. If we were slammed and you weren't ready that's tough luck. The problem with customer service nowadays is the entitled customers. Customers aren't always right. My mothers name is Karen so I don't like that term, but that is the description of so many people nowadays. Sorry, rant over. Waggin Wheel is amazing. They have taken great care of my healthy and my sick. And they have been amazing when it has been the worst times for my loved pets.”
“We were visiting in the area when my dog started not feeling well. We called numerous vets trying to get in the same day and no one was available. This clinic allowed us to come right away and the doctor was very friendly and helpful. She made us feel at ease and I definitely recommend this clinic if you are ever in Hot Springs.”
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“Bella had her first vet check up and third round of shots at Temperance Hill. Dr Tipps was so kind to Bella and Betty is a great technician. The whole staff makes you feel very comfortable.”