-
June 2024 by sarah stewart
AWFUL customer service. The woman working there yesterday (not sure if she’s the owner or not) was hovering over us the entire time getting on to my 4 year old for touching ANYTHING. Ma’am, you do not belong in a TOY store.
-
May 2024 by Margee Phillips
This isn’t a toy store you want to take your children into.My husband promised a trip inside for my well behaved 2yo. She tripped while holding an animal puppet and the Owner(?) made a comment about not wanting to get the toy dirty. The toy was just fine. Another comment was made about moving another toy my daughter started playing with saying they needed to move it or it wouldn’t make it out of the store. Really?? She wasn’t breaking it and if she had we would’ve bought it. My husband had picked up a toy to buy but after those comments we left it behind.There’s plenty of rude and disrespectful customers in the world, we aren’t those people so the passive aggressive comments should’ve been saved for someone else.
-
October 2023 by Daniel S.
Toys are more for young young children, nothing special and very overpriced. Staff was rude and not friendly. Skip this tourist trap.
-
June 2023 by Amber Storment
This is one of my favorite stores. It is always nice, with unique toys, and a happy atmosphere. It's a must go anytime we are in Hot Springs. There is always a treasure to be found.
-
March 2023 by Rachel Ferry
Worst legos ever. Hard to understand instructions. Knock off lego brands brought nothing but frustration and aggravation to our 8 year old. Do not recommend.
-
February 2023 by pale bail
Great place to find toys. So much fun to bring the family. They also have so many toys from my own childhood. Love this store.
-
January 2023 by Seda Hambarchian
My grandchildren loved this store. They got to pick two gifts each
-
November 2022 by C. L. C.
We have been coming to Hot Springs for 35 years. When our children were young the vacation was not complete until we have visited the Toy Chest and picked out a special toy. As your children grow up toy stores become less important but we still stopped in just to look around and see what was new and what "old" toys were still being sold. Regardless of if we were shopping for toys or just looking around we always found the staff to be both friendly and helpful. Yes, they do have some expensive toys and ones that require special care but we or our kids learn to ask to see those toys or get a demonstration. This past visit we were looking for a dinosaur toy, walked in and they had a complete display of everything from packages with multiple small dino's to ones that were 12 inches with great details. we found a dinosaur book with pull up flaps with additional information. This was perfect for the three year old with an encyclopedic knowledge of all things dino related. The Toy Chest is not your normal retail toy store, the staff is very knowledgable about the toys they have and what works for the age of your child. Ask them for help and you will find out what personal service is all about, or at least we have for the past several decades.
-
September 2022 by Honest Reviewer
I walked in the store assuming that this was just another toy store with a whole bunch of plastic stuff, but to my surprise they were well curated collection of good toys. Both my daughters loved it. I want to buy more stuff than they did. Reminded me of toys r us store but homey/ and with a good collection.Prices are not bad at all as well.He must do if you’re visiting Hot Springs!!!
-
August 2022 by Jennifer K.
We stopped here while traveling through Arkansas while on vacation. As toy stores are in short supply these days, this was a wonderful treat for our kids. This one offered a little bit of everything for various age groups; my son walked away with a toy dragon and my daughter a wooden espresso set. The staff was incredibly friendly and helpful. Highly recommend a visit to this fun stop while in Hot Springs.
-
March 2022 by Mike R.
We were in town for spring break and stopped by the toy chest. The selection is awesome and the ladies working there were super helpful. Best of all the prices were super reasonable and my kids had a great time picking out new toys . If your in the area swing by and check this place out it's definitely worth your time !
-
November 2021 by Michael B.
As others have said, the staff is rude. It isn't as if they are totally unapproachable, but in general they are very rude to people with children. We have been visiting this store for years, and the staff was never just the friendliest people ever, but they had a place for children to play. Our kids could play while my husband or I shopped. However, we visited recently, and the place for children was gone, and the women were not friendly to children at all. If you are going to have a toy store you need to like children and toys. They have a decent selection of fun toys. Some of the toys are overpriced, but it is neat to look. My 8-year-old asked to leave so she wouldn't get in trouble. We probably will not be back.
-
October 2021 by Jason Russell
Bunch of old school toys and new. Really cool stuff
-
October 2021 by David Holt
Varied collection of crystals custom knives, etc. Neat little shop in Hot Springs, AR.
-
August 2021 by Megan Besong
Cool toys but staff is rude. My children are very respectful and well-behaved, but they followed my kids around getting onto them about the way to put stuff back the right way (my son put a puppet back on the display but didn’t know there was a stick to put it on), followed through the whole store, asked my preschooler to stop eating her snack (we complied, but on top of everything else was just frustrating). Least fun toy store ever.
