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February 2024 by Keiyonna Summerville
The manager Brittany is a terrible manager she is very disrespectful and has a disgusting attitude and does not handle situations well at all.
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January 2024 by Dana Honeycutt
Very rude employee- best thing taco bell on airport can do is fire the rude woman at the window and hore someone who is competent at speaking to
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December 2023 by Rebecca B.
This is the sloppiest burrito I've ever seen. The dry tar is supposed to be black beans, now I'm afraid of ordering from them again even though Taco Bell has always been so good to me in the past. :( maybe he/she is just having a bad night
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December 2023 by Dan Copley
To-go order was wrong (discovered when we returned home). The food we received had an unpleasant taste compared to the same items previously purchased at another Taco Bell.
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November 2023 by Blaine Falgout
Always forgetting something and having to remaking or issue a refund. Not sure what their problem is but they need someone who can count and read a screen.
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November 2023 by Kevin Wright
I don't expect much from a fast food experience, so I'm usually happy when I leave. Today was the exception and this didn't happen to me but I witnessed it while I was eating my taco. The manager was speaking loudly into the drive thru head set "I won't give door dash the order in drive thru, it's for mobile orders, you'll have to come inside!" silence while she listens to the response "Door dash has to come inside!" then more silence. A few minutes later a man walks in and asks for a door dash order, manager gives him the food and he asks why he has to come inside when the sign says mobile and delivery orders drive thru. This is her reply "I won't give door dash their order in drive thru, it's your job to come in and pick up the order!" and the argument began. He asked for her name and left. The manager and staff began making cutting remarks about him after he left. Just in case that man calls to complain, he isn't lying, She's a jerk.
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October 2023 by Bonnie Frederick
All around good place to eat. Friendly staff. Not too bad on waiting time. Good place if you like Mexican fast.
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October 2023 by Jaybrowndown
I had placed a online order. The order was picked up. Got home and we were missing over half our order. With that being said the other items had some extra items put onto our burritos. Unfortunately they were not on there. Drove back up there, no big deal. When we got there we explained the issues with missing food and lack of items added. Provided the receipt and they took it back to remake the items. They had brought out one of the burritos *corrected* Whelp, that was wrong again. So they remade that got it back out and shut the glass.... We still had half our order missing. We sat in the drive thru line for over 10 minutes as they go back and forth with us telling us the order was right. We started with one bag of food in the car. We left with 7 bags of food with one item in them. Because they'd bring something out and forget something else. The manager was very much passive aggressive when we asked for our receipt back. Turns out they threw it away and gave us a reprint. Who ever is running night shift, skinny guy with glasses, he needs to learn to take a deep breath and read the order and make it. I get it mistakes happen, but don't tell me what you did to my food and I'm showing you that you didn't.
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October 2023 by Karen Davies
I have never written a bad review, and I regret not taking a pictures. I had two tacos yesterday, and they were only the shell. Very little meat, lettuce, and I’m not sure if there was any cheese. Please check your order before driving away from this location. Terrible ?
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October 2023 by charlotte Ludwick
This Taco Bell has it together! Their food is always fresh and good! They have a great management team that ensures the customers overall satisfaction!
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October 2023 by Cody L.
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September 2023 by Chelsea Reigh
This is the best Taco Bell location in Hot Springs in my opinion. Sometimes when they are slammed they will mess up an order, but that's expected & they always fix it courteously.
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September 2023 by shelleace Krolczyk
The floor is sticky. Not very good cleaning going on. This place will decline quickly even thou its brand new.
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August 2023 by Tina Amonette
They always fill your tacos UP!! I love love love this place!! Its convenient and usually super busy. A great sign!!
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August 2023 by Patrick Geiger
When I went in there to order, a customer was screaming and yelling at one of the appeared to be managers, they were both yelling and screaming at each other. It was quite a drama mess.