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May 2024 by Kathleen Poda
Very helpful
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December 2023 by jacob howard
30 sec interaction,Very simple question.Rudest I've ever been treated at Sam's Club or a tire shop.Definitely won't be going here for service.
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September 2023 by Jason Peters
The “woman” in the green vest that literally stands around doing nothing most days nearly pushed a motorized cart into the back of my leg today. I had to jump out of the way and yell watch it because “she” was too busy looking behind her joking to even notice me there. Will not be back.
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May 2023 by Chris Mc
I called for an estimate for trailer tires. Without any success. The customer service agent tried to sell my vehicle tires when I specifically asked for trailer tires in the size of 205 75 R15. Plus I was asked for my membership number just for an estimate.
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April 2023 by Stephanie R.
I have been a member for several years, actually liked shopping there. But a couple of days ago my disabled husband and I went there for a few things. I got him a motorized cart to get around the store on. The cart was at 100% battery, he rode it for about 10-15 minutes no problem. We get to the other side of the store it drops to 15%. There was no way it could have dropped so quickly. The problem we have is simply NO ONE had the decency to stop to help us. I literally had to pull him to the front of the store, where we still had no help. I'm not so sure we will ever go back and I certainly won't recommend them to anyone. What happened to all the helpful staff?
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March 2023 by Carol Gibbs
They did an excellent job!! Very courteous and professional. I highly recommend getting tires from them!
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December 2022 by Connie S.
Love Sam's and don't have anything against the franchise itself but the deli or meat Dept in this Sam's is not up to standards in my experience. I've had an instance when I've gotten sushi and it's been bad. The salads are filled with lettuce ends to make the weight and just a filler. Looks good but when you get it home was filled with what should've been put in the garbage. Prices are already high so at least give me something to feel I've gotten my moneys worth.
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December 2022 by Tommy Covey
Yes, the tire repair was free for members but it took forever to get it done. Over an hour and a half just for a plug in the tire.
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July 2022 by Rebecca Schou
Great price on tires, polite staff, & speedy service.
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July 2022 by Jan H.
The help desk is amazingly inefficient. Plenty of staff but no organization. Plan on spending at least 30 minutes waiting for a quick return...
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June 2022 by Meggie G.
We love this sams club everyone is so helpful, Scott was so polite and so helpful when we were making a large furniture purchase.
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December 2021 by Nathan Pell-Cook
Replaced my tires with michelins a few months ago. I drive to bryant from hot springs daily and had a blowout. The guys tracked down a warranty i didnt even know I had made it out of there for less than $30.00. They also found a bolt stuck in my tire and fixed it as well! Thank you for awesome and amazing service today you made my day!!! MERRY CHRISTMAS!!!
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November 2021 by Jennifer T.
My husband and I go every week and EVERY week we are bombarded by someone asking us who we have cell phone service or who we have our cable through. We are there to get what we need. If we needed new phone or cable service we could do our own research we DO NOT need them hounding us. Otherwise the store itself is great.
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November 2021 by David D.
Sam's has some decent things but it isn't as good as Costco. We use Sam's for some fill in stock instead of driving to little rock. The problem is that we try to use scan and go and it doesn't work. The employees have no clue and we end up having to go back and check out through the line. This hassle has made my decision to drive to Costco instead of shopping at Sam's
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October 2021 by Margaret S.
we go once a month to this store it is Hot Springs AR. we love the products and the store employees are helpful. overall the store has large products that are great. I only wish they had more natural health products like ginko biloba and elderberry, not gummies which are useless. I can get general poducts like nasanex and tomotoe paste, honey, laundry products. I would like a natural health area with the items noted. we do love the store.
