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February 2024 by Margie Smith
got a new credit card in minutes with great service. we opened our account with Faith in Arkedelphia
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February 2024 by Becca Smith
Best bank ever. They care about you and seem more like family than a bank.
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November 2023 by Joe Walters
They charge 5% to deposit coins so if you have $4.00 in rolled nickels it will cost you .20 cents . Very poor customer service will nickel and dime you till your poor
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December 2022 by Brandy Sumerall Rocha
This is not my bank, I help someone that is unable to drive run errands. We usually go to 2 locations and this one on Central Avenue seems to have slow drive through service. When asking for blank deposits slips, plural, they were sent one. They then requested 5 and were met with a "huff". There was another incident with a rude teller that ended in an apology from the branch manager a year ago. The trepidation in ending the banking relationship at this point stems from the history that this person relocated from another state where they had a personal banker and an excellent customer service experience, and has been with them decades. Over time and many observations I have come to dread this bank. At the very least there are training issues regarding customer care attitudes.
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December 2022 by Teressa Wills
Thank you Kelsey for being so patient and helpful as well as making me feel very welcome while opening my new account at Regions Bank on Central Ave in Hot Springs.
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August 2022 by Vina Sivannarath
No one ever answered the calls
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June 2022 by Brandon Jones
Evidently nobody at regions on central has the ability to answer a phone they never answer
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May 2022 by Christian Dumas
Very helpful more services offered here than the Arkadelphia location
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June 2021 by Scott Pfaff
Friendly and helpful staff. Jennifer a pleasure to work with opening a new business account.
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March 2021 by Jeb Davis
The regions here at the mall branch her name is Loren. If you want someone to make you feel like a real person Lauren has the best customer service and if anyone who banks with regions go to go see Loren at the mall branch she is amazing and she cares about her customers
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January 2021 by Connie Akins
Got exceptional customer service from Debbie.
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August 2020 by Jacquelin Peek
Great employees, but the bank is terrible for charging fee on everything.
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February 2020 by DeborahKatt Weeks
Great bank & Employees. Alway helpfully on the phone , inside & drive thru.
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July 2017 by Megan Bohon
I love regions. I recently started using this regions because it is closer to where I live. I have had the pleasure of being assisted by Miss Kiersten and I must say she always has a smile on her face, she is really polite and extremely patient.
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March 2017 by Aaron S
Friendliest branch of Regions I have ever been to. All the tellers are so friendly, this is the only branch I go to now.
