O'Reilly Auto Parts in Hot Springs, Arkansas, located at 101 Airport Road, is a well-regarded auto parts store known for its exceptional customer service and knowledgeable staff. With a wide range of parts, tools, and accessories, the store offers various services, including free battery testing, fluid recycling, and installation of wiper blades and bulbs. Customers appreciate the Store's commitment to helping them understand their vehicle needs, often receiving guidance on repairs and maintenance. Many reviews highlight the staff's willingness to go above and beyond. Customers have shared experiences of receiving personalized assistance, such as help with challenging repairs. One customer praised a staff member for accurately diagnosing a complicated headlight replacement, saving them from unnecessary work and expense. Others noted the staff's initiative in contacting other stores to find solutions. The store also features a free Loaner Tool program, allowing customers to borrow tools needed for their repairs. With a vast selection of items and a focus on educating customers about their vehicles, O'Reilly Auto Parts is a trusted destination for anyone looking to maintain or repair their cars. The friendly atmosphere and dedicated service contribute to a positive shopping experience, making it a preferred choice for local auto parts needs.
Gavin was a huge help getting me the part I needed and went above and beyond to show me where a part was located in the system and was willing to retreive receipts for me. Often being a woman going to a part store, workers dont take time to explain and provide customer service. Thank you so much Gavin
March 2026
Great parts store with even better, knowledgeable staff.
June 2025
Woot woot. No more duck tape on my bumper!!! Thanks guys.
