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January 2024 by John Wilkes
Since picking up prescriptions for my mother in law over the past year We are yet to pick one up on time. Worst pharmacy I have ever tried to use Look elsewhere
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December 2023 by charlotte Ludwick
Communication between the local pharmacies, doctors offices, and health insurance agencies would have made this trip smoother! The people are great but without proper communication, the assistance they provide is very limited, as of anywhere! Easy parking, clean environment, restrooms, and a discount shelf is a plus+.
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December 2023 by Cory Clem
Was just in for a flu vaccine. Waited 20 plus minutes to be told theres only one pharmacist working today and they're the only person who could give the vaccine. Also, they only have the 65 an older one available with no timeline on when the other ones would be available. All of this information couldve been giving within 30 seconds of interaction. Will never return or recommend this place and wont be surprised if it goes out of business..but i hope the staff enjoys the pizza that was delivered because it seems thats all they were worried about....completely clueless and inept staff.
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September 2023 by Mike Nicks
Don’t waste your time,the worst customer service and your wait time inside or out is ridiculous!Never have your meds ready or in stock?
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April 2023 by Dale Chaotic
Out of the 25 pharmacies I called,they are the only ones who not only was able to get my meds but get them steadily every month,plus when they order meds they come in next day. Won't be going back to cvs or Walgreens. I'm transferring my other three medications here
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March 2023 by Tonya Hoffpauir
Best pharmacy I have ever dealt with !
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March 2022 by Michael Yerby
I live west of town and would prefer going to this pharmacy above any on my side of town! I've been going for years and wouldn't think of changing. Susan, Ashley and Yolanda (and all the other wonderful ladies) all know my first name and given me the best nickname ever! I have a stressful job but all that stress melts away when I come in to pick up my prescriptions. I even get hugs, mask on of course. I encourage all my coworkers to move their pharmacy needs to Express RX.
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December 2021 by Axel Moss
It just keeps getting worse after years of doing business with this pharmacy. With each new owner, the service is a little worse than before. My doctor sent in antibiotics on Wednesday. It's Friday. They're still not ready. They've cut the staff so short they can't effectively take care of their customers. I'm on over 2 dozen meds. I feel I have to decent service.
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September 2021 by Clifton George
Short wait time for prescription
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April 2021 by Tavonda Williams
Has went downhill since Wendell left
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March 2021 by Regina Beck
They are super sweet and caring and Mrs. Ashley is great. they also have the best prices on my meds with or without insurance. Thanks to all the staff, they have been there from day one for mine and all my family's needs. keep up the great work guy's.
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August 2020 by Molly Duerr
After years of going here I have spent more time waiting for prescriptions than any other pharmacy I’ve ever been to. In the past 3 years, I have yet to arrive and actually have my prescription ready. Even after I’ve received an automated text message that “my prescription is ready to pick up” , when I arrive it is still not ready and I have to park and wait. I feel bad for the staff because people are constantly frustrated with them. I’ve heard multiple times other customers complaining to them about this same issue. Aside from the considerable amount of time people are asked to wait for their pickup to be ready, the pharmacists are well qualified and helpful.
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July 2020 by charlene gilliam
The absolute best customer service in all of Hot Springs!
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April 2020 by Lisa Jolly
I am truly thankful, the friendly staff is always so helpful and diligent. Stay safe and thank all of you for your dedication during these trying times
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March 2020 by Chris Woolems
Everyone is extremely nice and very helpful. Always professional and happy to help.
