10AM - 8PM
1607 Albert Pike Rd D, Hot Springs“Amazing customer service! Came in the store and Garrett immediately greeted us with a smile, helped and talked us through every question asked. Couldn’t recommend the store and Garrett enough.”
“Gus and Jonah were excellent and very helpful. We were changing from a different service and starting a new account. We were new to the company and very happy with the service we paid for and received. 100% recommend this store!”
“The young lady who helped us was knowledgeable and very helpful, while I was disappointed we could not do what we wanted, she was awesome!! Verizon is fortunate to have her!”
10AM - 8PM
3955 Central Ave Ste 3, Hot Springs“Jaqueline was very helpful when me my wife switched over, and she helped walk us through everything and let us know what we needed and, in general, very patient and kind thank you Jaqueline were very happy with everything ?”
“I walked in really without a clue of what I wanted. I walked out with a new phone and a wifi, I was actually in need of both. The lady who helped me was very knowledgeable and courteous. I would recommend this outlet to everyone I know. I'm just bad about remembering names or I would have mentioned who the young lady was who helped me.”
“Paid my dad's bill at this location. All that was needed was last 4 of social and 4 digit pin. My father is elderly so he keeps a simple flip phone, however the store is equipped with up to date phones with great start up packages and reasonable monthly payments.”
“I am usually the first person to bash Best Buy on their computer parts offerings as they have always been over priced compared to other retailers, but I was in need of a large capacity hard drive (8TB) on short notice. Not only did they have one, but it was actually reasonably priced. I also got a pretty nice Razor gaming mouse for a decent price. I might be changing my mind on them. (Full disclosure, I've been in IT for over 35 years).”
“I needed a new screen protector for my Flip 4 phone. I went in and it needed ordered. Once it arrived I made and appointment for the repair and was done in 15 minutes. Very professional.”
“Clean store inside and outside. Friendly and helpful employees for the most part. The departments were well stocked and I was able to find things I needed. Lines moved fast to check out”
“Metro by T-Mobile is one of my favorites wireless cell phone service providers they got great phones great service and I have been a customer there for years many years”
“What a great experience to have with the folks they treat you with respect and a great personal experience to bad all other retail stores don't take lessons.”
“ATT has proved to me that they DO HAVE reliable reps and that they care about customer satisfaction. I went in to get my new iPhone 14 registered that I had purchased for my 15 yr old grandson. I didn’t want my plan to change and wanted him to be assigned his deceased father’s number since his dad had just passed away Feb 10, 2024.
I want to commend CHRIS SAYADIAN for making the transition smoothly and with pleasure. I will probably be in soon to purchase a Samsung for my husband and I hope to see him or someone who has the knowledge and ability to execute it to customer satisfaction. Thank you, Chris and ATT”