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May 2023 by Shawn kathleen Thompson
Diana was wonderful ????? Thank you
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April 2023 by Vance Dobyns
I made appointment after great experience last year only to find a sign on the door showing closed due to not enough staff then open the next day to only be told to come back the next day which I did for my wife to drop off copy of driver’s license only to find office closed again. She came back the next day then we were routed to another office. I went also only to be scheduled for another day. After being rescheduled and arriving had another 40 min wait and then was told after receiving taxes return “oh our fees went up too” not ever again
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April 2023 by Karen Stalmack
I made an appt at the JH office in Hot Springs, AR after having used them in Illinois. Ms. Dieand was very knowledgeable and I learned some tax things that will help me in the future. I recommend her!
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March 2023 by Tim Raper
Mrs Dieann is truly great and fun to be around she is going to be the one we go to from now we recommend anyone to do taxes with Mrs Dieann ??
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March 2023 by Karen Stalmavk
I made an appt at the JH office in Hot Springs, AR after having used them in Illinois. Ms. Dieand was very knowledgeable and I learned some tax things that will help me in the future. I recommend her!
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February 2023 by Johnny 5
Worst tax experience in my life. Went to this Malvern location last year. Diane was who did our taxes. Charged me $600 for basic electronic file small family. I said I’m not paying that. She said I have to but that’s a lie! She also said that’s what the others charge and that was a lie. Went to H&R Block this year and only paid $290. This lady is a scam artist. BEWARE!
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February 2023 by Joseph Murphy
Great service and very professional on helping you understand your taxes and returns.
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January 2023 by Ashley Luckett
Been using Jackson Hewitt for Years love them and always have will go back they always get me the most in my tax return
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December 2022 by Nicole Darguzas
If you have not been filling your taxes with Jackson Hewitt, you should they help you get more money, explain everything they're doing, very professional, and great attitudes. They are excellent!!!
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December 2022 by marie Oneal
I would give zero stars if I could absolutely unacceptable for a business to have scheduled appointments and not send out text notifications of letting them know that location will be closed when you arrive for your appointment, unprepared unprofessional and obviously doesn’t know how to do their job when it comes to taxes they have an entire year to have somebody on staff to work their locations and absolutely incompetent
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December 2022 by Bill Gunderson
Long time customer for a decade, refused to see me as a walk in and I was unable to schedule the appointment online. It showed no appointments for the entire month. I told them this and asked to wait until there was an opening to be seen and they refused. Will not be returning after 12 years.
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December 2022 by Anthony Perry
The website is broken to make an appt and they refuse to take a walk in knowing the website is broken.
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April 2022 by Terri Kelley
Very happy with the fast and experienced service and friendly environment.
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February 2022 by ron bennett
Last year we filed at the last minute. We went to the Airport road location where we were taken very good care of by Ms. Diand. (Yes thats how it's spelled) She was there filling in for others that were absent. She said she was from the branch on Malvern Ave. next to the police station.We were so happy with last year that we drove the extra distance across town to see her. This lady is beyond whats expected of a tax preparer. She really digs to get you every penny you can get. She is very knowledgeable, very friendly, very witty, and very kind. We absolutely recommend her. She makes filing feel not so stressful.See you next year Ms. Diand.
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February 2022 by Charlotte Earvin
Dieand helped me so much and she was very nice met all my needs she was the best I would definitely go there