-
December 2023 by lilly sweetpea
Today we were expecting my terminally ill daughter’s anti seizure medication. Th driver came by around 9am and left a door tag. It stated he would be back to deliver it but had no date and no time it was put there. We know it was around 9am because we got home at 9:20 am. We waited the rest of the day for the driver to deliver and he never did. As a matter of fact I had to go to fedex on central because he didn’t enter the door tag number into the system so I couldn’t even call. I would use a tracking number but my daughter’s pharmacy doesn’t provide a tracking number. I finally was able to go to the facility where they bring the trucks on redstone court because the driver turned in for the day. This medicine is life or death for my kid and you wouldn’t take the time to simply do your job. I was told it was just a busy day well guess what when you sign up for work busy or slow you do your job this was pitiful and unprofessional. The fact that I tried to complain at the office and was just told it was a busy day is a joke it doesn’t matter. If you had a terminal child and relied and this service to deliver their medications and they don’t deliver or even give you the time of day to enter your tag you’d be very upset. Put yourself in my shoes I get little to no sleep and take care of my daughter 24/7 and she needs constant supervision and you guys couldn’t even give us the time of day to do it properly or even try to come back. You guys really dropped the ball hard on this one. Feel free to contact me.
-
October 2023 by Muria Pardoe
Twice they just drop off WHERE EVER. my address is on my HOUSE AND MAILBOX yet I guess they can’t read! Taking my stuff to other random people’s backyards! $300 orders just taken to wrong addresses now? A shame!
-
October 2023 by Metal Roof Pros
Very rude driver. We have a security gate. It has our phone # on it to be buzzed in. He came in and gave a big spiel about how he was "FED EX Air," not "ground," and could not use his phone. The last two times he hasn't even attempted to be let in, just pulled up and drove off without delivering packages.
-
August 2023 by Rita Garcia
Great service and friendly staff.
-
July 2023 by Mike Scott
Stop using my circle driveway as your turn around when you are not delivering to my house. I have security cameras. You are tresspassing.
-
July 2023 by Sam Dotson
Great helpful employee got packages shipped quickly.
-
May 2023 by Wendy Stephens
The lady who runs the from was very nice and professional. She is very helpful.
-
February 2023 by Randall Dedner
Horrible place to order from. I’ve been waiting on a package for WEEKS
-
December 2022 by Pamela Jackson
They always take my package to the wrong address and most of the time the people who gets it are nice enough to bring it to us but it has took three days to be returned to us and it was right next door
-
September 2022 by joe d
Watch out for the delivery drivers! They are issuing THREATS when they fail to do something like USE THE TURN SIGNAL and almost cause an accident because of the FEDEX DRIVERS INCOMPETENCE!!!!I need a MANAGER to contact me IMMEDIATELY or I am going to my laywers!!!!!!
-
April 2022 by christopher Mayo
Driver will not deliver packages. He pulls in. Scans package. And leaves with it. Tracking says business closed. This driver is a menace and should be fired. Has happened twice in a week!! One asshat should not be allowed to degrade an entire operation. Just call them, they know exactly who you are talking about when you say asshat!!!!
-
April 2022 by Theresa Kaczkowski Satz
Very helpful when a package was delivered to the wrong house.
-
February 2022 by Brandie A
Clerk's are very nice and professional! Ik if on there nerves looking for a package that I found out was possibly stolen in LA??♀️
-
November 2021 by AnTiC Cael
Nice people
-
October 2021 by jamila Allen
The driver lied and pretended to attempt to deliver my package and didn’t they just left a door tag and left.
