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January 2024 by Elizabeth E.
I was in need of a dining room table and chairs. At the time I was going through chemo for a second time (I have had cancer four times) and drove from Shirley to Conway in my van to purchase one. There was one on the floor that met my needs. I was told I could order that one. I paid for it and was given a date to return to pick it up. When I went back to the store I was told I would have to reorder it as it wasn't available. The store manager sold it to someone else stating that I didn't pick it up so he sold it. I had my receipt and my salesman wrote on it when to come and get it. When I was trying to talk to the manager and he got really ugly telling me there was nothing I could do about it. My salesman was clearly upset. I decided to not buy anything from them and it took three weeks for me to get a refund. Thing is I drove two hours round trip to pick ne and order and two more hours to find out it had been sold out from under me. All this while sick and bald. My table had broken and I was in need. Thanks guys. Hope you don't treat all elderly and sick customers the way I was treated.
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October 2023 by Toni Williams
I received great customer service from Chelsey. When you go in ask for her. Working with her was like shopping with a friend and not a sales person. That was just a cherry on top because the location has so many quality bespoke products. The only reason I didn’t give a 5 star is because Chelsey had to assist with putting my products on the truck and I feel like they should have had men only to assist with this as I had multiple pieces. I will for sure be back for more.
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October 2023 by Lanice Bailey
Kevin is a great salesman, we're so glad to have him as part of our team! Thank you Kevin! You a awesome person Keep up the good work.?
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October 2023 by Cassie Toliver
Very nice furnitire and big selections. Prices are great as well. Leland was so very helpful in making our furniture buying process painless!!! 5 stars to Cleos!!
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October 2023 by Marilyn Wirt
Larry my salesperson was the greatest help with helping me make up my mind with the best decision I'm so happy with my selection thank you so much
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October 2023 by Bob Johnson
Purchased a Sofa and Adjustable base from the Hot Springs location. Great prices and service!!! Ask for Kevin he will treat you like family!!
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October 2023 by Kristel Murray
Love Cleo's! Best selection around and prices can't be beat. Our salesperson was Kevin and he helped us find exactly what we were looking for and within our budget. Kevin made the experience a good one - no pressure and he treated us like family.
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August 2023 by Terri Cox-Clemmons
I went in today and worked with Leland. What a professional and knowledgeable sales man. He found everything I needed, answered all my questions, and had plenty of patience with me going back and forth.
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August 2023 by Quinton Lowder
We walked in Cleo's multiple times, always greater with a smile by each associate. When we were looking to purchase a new sectional Chelsey not only provide great knowledge, but also measured it from every angle providing us with the information we needed to picture it in our own home. We were very grateful Chelsey went above and beyond to help us pick out the perfect couch for our home.
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August 2023 by Kathleen Jones
Love my new furniture! The staff was a great help in helping us find pieces that we were looking for. We really lived working with both Chelsey in Hot Springs and Rene in Benton!
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June 2023 by Gary Presswood
Our salesman, Leland McDonald, was very helpful and friendly. Leland knew everything about the product. We will be back.
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May 2023 by Teresa Gregg
Leland was extremely helpful & professional! Took the time to help me pick out the best sofa & sofa table for my living room space! Highly recommend Cleo’s!!
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April 2023 by Traci T.
Bought 2 recliners in November and one is falling apart. I called store would not send anyone to repair and also bought extended warranty. Can't get anywhere with them. I just wasted couple thousand dollars for crap furniture.
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March 2023 by Rachael Mcwilliams
Just bought my first bed frame ever, very satisfied with the sales lady Ashley Johler she showed me them all explained all the differences in each one. Got me set up for it to be delivered to my house. And got me picked out to where I was happy to have spent the money. Very happy with the quality and service.!!!
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March 2023 by Tammy Green
Very nice store. Good quality furniture. Dylan was awesome. He knew his products. Very polite and professional. Will definitely shop at Cleo’s again.