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February 2024 by John Thayer
Hopefully this hits the right eyes. I've been banking here literally for years for one reason: when you call them, a human answers. Today, literally the day I apply for a business account, I discover that they have switched to an automated b.s. system. Whoever did that ought to be fired. I'll take this down if/when they ditch the automation altogether.
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November 2023 by Lindsay Marcus
Terrible bank
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August 2023 by Simply Happy
Takes 20 mins to withdrawl $7 on a Tuesday with no other people in line at all. And when I asked for the tellers name, she legit walked away from me. And you want me to give you my money?? No thank you, I'll be finding a different bank.
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July 2023 by Laurene “Lori” Payton
Very friendly and courteous Usually get through there quickly
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February 2023 by Darrell Kennedy
I moved to this bank years ago because the company I work for uses it. I tried to deposit my check today and after waiting a long time with no other customers I pressed the call button to find out what was going on. I was met with a very rude answer about something wrong with the check. I was never told what. I told the teller to send it back and I would take it back to the office of the company I work for. I was then greeted by another rude teller, I wasn't being rude, I once again said if something is wrong with it send it back so I can take it back to the office. I was then greeted by the rudest person of all. A lady from a side office. I finally got the check returned, I left and called my boss, I was told to take the same check back. No problem this time but no excuse for the bad attitudes.
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January 2023 by A. Hayes
It's ironic that I read all the bad reviews and just discounted them before coming here. So I couldn't get my business finished online and I was told to come to the branch. I waited till after 1:00, the lunch hour, to make sure someone would be there. I get there at 1:35 and the only guy who opens accounts is out to lunch until 2. This branch is out to lunch.
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June 2021 by BILLY LONG
I go by the Malvern Avenue and Ouachita Avenue location on my way home. I don't have a 9 to5 job and for over a month there have been no night deposit ENVELOPES.
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August 2020 by William Butler
Absolutely horrible! I've had so many randomly blocked transactions and issues with this bank over the years. If you have an issue with your account on the weekend you can't even pull up your info to do anything about it. I've had people at this location be extremely rude to me on multiple occasions.
