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October 2023 by Sara Schoedinger
They're very nice about service
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June 2023 by Hunter Morel
Always friendly and fast, Jade and the rest of the crew do a great job!
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May 2023 by Patty Wilburn
No line, quick service and they're always friendly
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November 2022 by Diamon VB
No one ever answers the phone when you call, no matter what time you call. I had a driver deliver a very expensive package. I have a small partition wall with pillars on each side dividing a very small porch area. The driver left the package on top of a 4 foot pillar, out in the open, exposed to the weather, where it could have fallen off the pillar, and was shining like a beacon for the entire neighborhood to see from a distance. It was a sizable package. I have it on video. This is NEGLIGENT and LAZY. This is a good way to result in PROPERTY DAMMAGE and THEFT. I also have mobility issues. It literally only takes 3-4 steps to leave the package by the front door out of the weather where it can not be seen. I tried calling the post office to resolve the issue. I've been calling for about 2 hours, at a decent time, during regular business hours. As usual, no one answered.
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November 2022 by Latimer 13
We are happy with the post office here in Hot Springs Village. Much better than many places we have been. They are friendly and helpful and even answer the phone.
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October 2022 by Denise Morris
Everytime I come to this post office, I get the most professional service. The employees go above and beyond. Really great people work here.
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August 2021 by Richard Langeder (Richie's)
It's easy in and they are helpful but some times you have to wait.
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July 2021 by Ida Faye Gibson
Friendly staff and very helpful.
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January 2021 by Richard Langeder
It's easy in and they are helpful but some times you have to wait.
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January 2021 by Tanya Peterson
Very friendly and helpful. They are hardworking wonderful people.
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October 2020 by Kim Land
Always screws up our address and delivers the wrong mail to us and to our neighbors.
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July 2020 by Becci Adams
The ladies and gentlemen that work here are the best !!
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July 2020 by Tawnya Lee
Usually friendly. Went in recently and the lady on the desk wasn’t wearing a mask and was coughing. It was very scary. If you are coughing, please wear a mask to protect others. I don’t want to get sick and I don’t want my parents to die from Covid.
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September 2018 by David Lee
Nice people
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January 2017 by Leon Barbee
Visited Wed Jan 5 2016, about 10 am. One young lady taking care of business with no help, but she sure was efficient, friendly, professional, and smiled.... excellent customer service. She waited on 2 people in front of us, when we got the station and explained what we wanted to do, gave us the materials to fill out, had us step over to the empty station while she waited on 2 other people while we completed the paperwork, then took care of us, and as we left, there were 4 others waiting (all came in after we were filling out the paperwork). Didn't get her name, but she ran the show very efficiently while maintaining good customer service and was very helpful... and with a smile no less. This was suppose to be her day off as well. Best example of how the post office should be operated.
