-
September 2023 by Christopher Gilmer
Very kind person that took my switched my service over for me. Thanks, KM.
-
April 2023 by Jay. TTG
Justin and Jonathan are the best won't go to another store ever again!
-
January 2023 by Jeremy Scaggs
Always helpful. But for some reason my Verizon phone doesn't work where I live. I have full 5G service. But won't work in my town. So I had to get wifi at my house to make my phone work. Not happy about adding more to my bill.
-
September 2022 by Darrell McCuen
I would give them 5 stars plus if I could. I had received a replacement phone after mine was stolen and was having trouble getting it activated. I went to see if they could help me out. I was in and out in less than 45 min. New phone set up, password for my Google account recovered, apps, photos, & contacts all restored.
-
April 2022 by Lorraine Preda
A great experience , at Russel Verizon. I got the best deal ever on a new iPhone 13 pro. Check it out, you might be pleasantly surprised!
-
February 2022 by Fran Rowland
I went into the Heber Springs Verizon store today to pick up my new phone. I had my 2 1/2 year old grandson with me. I was greeted by a very friendly knowledgeable staff. I received fast friendly service while the staff also made my grandson feel very welcome, bringing him toys to play with and interacting with him. I would recommend this store to my family and friends. It is nice to know you can still get excellent customer service in this some what unsettled world.
-
February 2022 by Maria Stockdale
Aleesa was great to work with. She was extremely knowledgeable about products and services; as well as perseverant when looking for the best deals to meet our needs. I appreciate that she did not try to oversell us items we didn’t need. I feel she went over and above to set up our phones.
-
February 2022 by Robert Dixon
The young ladies that have set my account up were excellent and very knowledgeable. There service is tops!
-
January 2022 by Destiny harper
It was great bailey really got me hooked on this phone and she was so nice and sweet 10 out of 10 customer service!
-
December 2021 by Michael Hamilton
Above and beyond service, was very pleased and welcomed with the help they provided as well as patience with the matter as a whole highly recommended to all in Heber Springs that deals with Verizon for there phone service ?
-
November 2021 by Isaac Tello
Awesome didn’t even take long great customer service nice people to. loved it!
-
October 2021 by Dwight Housley
Bailey, the store manager, was very helpful and efficient!
-
October 2021 by Aleesa Stewart
The customer service we received was amazing. We got help with everything we needed and was about to walk out of the store with more then was we thought. Would recommend going to this store to all of my friends and family.
-
October 2021 by Marissa Rios
Sidnie was very kind and helpful. She also had answers to all my questions or get aggravated by them lol. She didn't try to rush me out and explained everything to make sure I understood. WAY better experience than I have had at other verizon places.
-
October 2021 by Stephen Hill
Service was very nice, the lady who helped us was very friendly and very helpful, only bad thing was the network was having issues so took a little longer than expected.
