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January 2024 by Roger Burrow
I have an account there.
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June 2023 by Jacki Haynes
I always have problems with the ATM??♀️
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January 2023 by Andrea J
A full service bank for all your financial needs.
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March 2022 by stephanie cato
Very rude never open the hours they say they are. Not sure why every other bank is open. What ;?didn't want to wake-up or what?no apologizing needed.like I see you did to the other people on here.i am taking my business elsewhere and would advise others to do so as well. Worst bank in town. Again take your business elsewhere. ...I did and so much better. They reply on here have a nice weekend. ...I had late fees on all my bills because this bank wasn't open the 3,4,5,6 OF FEBRUARY AND YOU WANT TO TELL ME TO HAVE A GOOD WEEKEND I AM DISSABLED. THEY DON'T EVEN HAVE A DRIVE THROUGH.
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December 2021 by K Birth
Would be better if they still had a drive thru. But otherwise they have excellent service.
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October 2021 by Michael B.
This rating is for the US Bank mortgage department. They advertise and quote a rate (which they're Still advertising) when you start the process but, along the way, despite no change in an excellent credit rating, the rate on a 20 year refinance with no cash out rises almost a full point! No explanation given other then "the rates are variable". Keep in mind I've been a customer for almost 28 years with them and their predecessor banks that they bought up and have had numerous personal and car loans over the years which were Always Direct Draft - Never a day late or a dollar short! They already hold the mortgage on the house I'm refinancing but, none of that matters to the bean counters. They still treat you like a stranger! After getting a continual run-around I finally told them to either honor the rate they were Still advertising or withdraw. Their only response was to send me an email saying that they would show "I Had Withdrawn My Application"! They've lost sight of all customer service after closing 2 local branches and downsizing the remaining one in Heber Springs! I'm moving my funds to another bank when I find a good one and closing everything Except the mortgage with them. I'll close that also when I find a good Local bank or mortgage company that honors its rates!
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April 2021 by James Jones
I tried to pay off one of my accounts and they wouldn't take the money from the people purchasing and scared them off... And I talked to them twice that morning and they told me everything was ok to send them down ... Now I'm stuck with it so they can repo it and charge me more... Instead of taking the people money that were trying to buy..
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May 2020 by Kayla White
We showed up to the banks drive-thru (which said it’s open) at 5 mins after the bank opened at 9am. They weren’t open so we parked the car and waited 20 mins and they still weren’t open so we decided to leave. You could see the employees inside as well. This was today which is Thursday with should be normal business hours. This has happened three times now to us. Since Quitmans US bank is closed indefinitely, Heber Springs is the closest without having to drive 30 mins or more. It makes it a little difficult to say the least.
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August 2017 by richwealthyman
I will keep it simple... "not very nice over the phone". I'm in Texas and there are no USBank locations, tried to call and get the aid that could only be done at a branch location.....and Ouch!!, she ruined my day.
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January 2017 by Jenay Walters
They can be very rude and sketchy with their explanation. Have already been sued in a class action about over draft fees and heard tell that they open credit card accounts even when you tell them no. Now second part of that is rumor.
